Account Manager

Our company has a long-standing tradition of baking excellence, delivering delicious and high-quality baked goods to communities for generations. We are dedicated to producing a variety of fresh and tasty products, from bread and rolls to sweet treats, that meet the everyday needs of our customers. With a commitment to quality and innovation, we take pride in our craft and continuously strive to bring joy and nourishment to households through our passion for baking. Our focus is on sustaining a legacy of flavor and freshness in every bite.

Job Details:
We are currently seeking a dynamic and experienced Permanent Account Manager to join our team in the manufacturing industry. The successful candidate will be responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them. This role is pivotal to the success of our business and offers a high level of visibility to executive leadership. You will be part of a fast-paced environment where your abilities to build effective relationships, manage multiple clients, and drive sales will be highly valued.

Responsibilities:

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Conduct sales presentations and product demonstrations where necessary.
• Utilize skills in cross-selling and up-selling to increase revenue from existing clients.
• Collaborate with the sales team to ensure company quotas and goals are being met.

Qualifications:

• Proven experience as a key account manager with 5+ years in the manufacturing industry.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Experience in the baking industry is highly desirable.
• Proficiency in using Customer Relationship Management (CRM) software to manage client relationships and sales forecasting.
• Demonstrable experience in sales presentations, cross-selling, and up-selling.
• BSc/BA in business administration, sales or relevant field.

If you are a passionate, driven professional with a track record of excellent account management, we would love to hear from you. This is a fantastic opportunity to join a growing company and really influence its direction and success. Apply today!