Account Support Representative

International, Fast-Growth, High-Tech Company. Come join us!

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A bit about us:

*Cloud-Based Technology+ Stability+ Security
* Business in over 50 countries!!
* Mission driven
* Collaborative, always learning, and growing mentality
* Sign-On Bonus Potential

We are located in Orange County, a security company that has protected retailers in over 50 countries at over 1000 locations!! We are on a mission to provide our security solutions all over the world! Our executive team enjoys developing tech that blends sophistication with ease of use! Our patented technology has helped many retailers all over the world! We are actively looking for a Account Support Rep who LOVES the challenge and excitement of a fast growing company!

We are on the fast track, so your growth in the next 3 years could be exponential! If this intrigues you, then please read on and apply to learn more.

Why join us?

Competitive salary
Medical, dental, and vision
Employer matched Retirement savings (401k)
Generous paid time off

Job Details

Responsibilities
Be the main point of contact of assigned customers
Negotiate contracts and handle paperwork (e.g. invoices, orders)
Follow up regularly after closing a sale to ensure client satisfaction
Respond promptly to customer queries and complaints to find solutions and defuse tension
Pass on issues to account managers when needed
Present new or additional products and services to existing customers
Approach prospective clients through cold-calling, email etc. to meet sales targets
Send reports on sales activity, accounts status and possible issues

EDUCATION AND/OR EXPERIENCE
Bachelor’s degree is preferred
3-5 years’ experience in loss prevention or asset protection
Proficient in CRM, Excel, Microsoft Teams, Outlook, and other Microsoft products
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Job Details
Managed by Jobot Pro
Location
Cincinnati, OH
Job Type
Permanent
Compensation
$55,000 - $65,000