Accounts Receivables Specialist- Hybrid

We are one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. We pride ourselves in being one of the largest community-based, non-profit blood collection and distribution organizations in the United States.

Qualifications

• Related Experience: 5 years’ strong experience in A/R industrial collections and knowledgeable in all aspects of A/R functions

Responsibilities

• This position will act as a liaison between The New York Blood Center and its customers
• Role is responsible for all activities in account receivable relating to collections
• Duties include, contacting AR customers to resolve overdue bills and collecting payments
• Other duties may include backing up other AR team members in absentia; ad hoc projects
• Run AR reports, including but not limited to, Aging Report, distribute when necessary to customers and internal departments
• Contact routinely and frequently AR customers via email and phone regarding outstanding AR bills
• Perform Account Reconciliations as needed
• Adjust customer accounts as required to accurately reflect invoice balances
• Contact customers about short payment or payments in question
• Enter notes of contact and customer responses into system
• Prioritize accounts in accordance to balance due/days past due
• Escalate accounts that are not responding to management
• Respond to customer inquiries professionally and timely
• Prepare various reports as asked
• Process Credit Card Payments
• Attend meetings, calls, as required
• Make recommendations to improve business unit practices and processes
• Any related duties as assigned and ad hoc projects
• Support other AR staff as needed