Banking Operations Manager
- $100,000 - $130,000
- Encinitas, CA +3
Lead and Optimize Branch Operations
A bit about us:
Our client is a forward-thinking financial institution dedicated to providing exceptional banking services to both businesses and consumers. Our commitment to innovation, compliance, and customer satisfaction sets us apart. We foster a collaborative environment where leadership, integrity, and excellence drive success.
Why join us?
- Lead and oversee all branch operations, making a direct impact on efficiency and customer experience.
- Work closely with executive leadership on process improvements and strategic initiatives.
- Drive training and development for branch managers, creating a strong and cohesive team.
- Play a key role in compliance, risk assessment, and fraud prevention.
- Gain experience with industry-leading banking technology, including Fiserv Premier Core.
- Enjoy a dynamic, team-oriented culture that values innovation and growth.
- Competitive salary and benefits, including healthcare, retirement plans, and professional development opportunities.
Job Details
The Manager, Banking Operations oversees branch operations, deposit systems, and compliance to ensure efficiency and regulatory adherence. This role requires strong leadership, attention to detail, and the ability to manage complex tasks independently.
Primary Responsibilities:
Supervisory Responsibilities:
Additional Responsibilities:
Required Skills & Experience:
Primary Responsibilities:
- Oversee branch workflows, service quality, and operational processes.
- Ensure adherence to banking policies and procedures.
- Manage teller cash dispensers and training for deposit products.
- Conduct and review branch audits, certifications, and cash audits.
- Assist with deposit risk assessment and fraud prevention.
Supervisory Responsibilities:
- Coach and mentor branch managers, fostering a strong, cohesive team.
- Lead process improvement and succession planning initiatives.
- Oversee branch communications and conduct quarterly manager meetings.
- Manage HR functions, including performance evaluations and approvals for time off.
Additional Responsibilities:
- Serve as Branch Security Officer and manage vendor relationships.
- Oversee deposit application systems, including product specifications and new implementations.
- Balance customer service excellence with risk management.
- Ensure compliance with all banking regulations and policies.
Required Skills & Experience:
- 10+ years of banking experience with strong leadership skills.
- Knowledge of banking deposit operations, preferably Fiserv Premier Core.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint).
- Strong time management, multitasking, and communication abilities.
- Familiarity with Bank Secrecy Act, Anti-Money Laundering regulations, and related compliance requirements.