A bit about us:
We are an award-winning behavioral health team based in Southern California, and we are looking for an experienced Bilingual Care Coordinator with experience in mental health field, for a full-time position with the company to support our fast growth as a trusted provider of integrated mental healthcare.
Why join us?
Diverse Role, Excellent Benefits, 401k, Great Culture
We are seeking a Care Coordinator (Spanish Bilingual) to provide case management, mental health and/or substance use services, crisis intervention and linkage to community resources for individuals with a history of persistent mental illness and/or substance use; ensures clients receive the maximum benefit from all interventions in an integrated health care setting.
- Assists clients to locate, access and utilize a full range of health care services, community support groups and resources; establish and maintain housing; access mental and medical care, rehabilitation programs and drug/alcohol services; increase social contacts and engage in constructive activities.
- Assesses clients’ needs and functioning, presents cases in treatment team meetings and monitors progress as needed.
- Acts as client advocate interfacing with housing and support agencies including property owners, support groups, Social Security, Medicare/MediCal, etc.
- Develops and maintains rapport and cooperative relationships with community agencies for the benefit of the clients.
- Provides individual/group supportive counseling and psycho-education to assist clients in coping with mental illness and/or substance use, promote recovery and develop self-sufficiency.
- Provides crisis intervention and facilitates conflict resolution among the program clients as needed; assists clients in problem-solving life situations.
- Monitors and maintains documentation of client services; ensures compliance with Agency, county, state and federal policies and procedures, standards and guidelines.
- Develops and maintains clinical skills through seminars, workshops, or other forms of continuing education/training related to individuals with a history of mental illness and/or substance use disorders.
- Provides social rehabilitation services to clients and their families individually and/or group setting.
- Participates in community resource and/or health fairs.
- Provides parenting services to individuals, groups, or the community at large.
- Assists with interpretation services for medical staff.
- Bilingual Spanish or Armenian
- Current knowledge of all job specific skills including crisis intervention and multicultural and socio-economic issues, and documentation standards.
- Knowledge of Agency policies and procedures, HIPAA, policies and documentation guidelines, and county, state and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use.
- Knowledgeable about and actively supports integrated mental health, physical health, and substance use treatment for improving care for the whole person.
- Basic advocacy skills to include a holistic approach to integrated health care and case management.
- Able to efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record.
- Ability to travel in the community and/or between agency sites to provide services in a variety of settings, including outpatient and field-based locations (home, school, etc.).
- Ability to utilize data, outcomes, experience, and judgment to make effective business and therapeutic decisions.
- Ability to transport clients using personal or Agency vehicle and/or public transportation.
- Current California driver’s license, car insurance, and a driving record acceptable to the Agency’s insurance carrier.
- Bachelor’s degree in human services or related field and experience working in a social service/mental health environment, preferably with mental health and/or substance use clients.
- Minimum of two (2) years related experience may be substituted for a bachelor’s degree.
- For substance use programs, a degree may be substituted for experience, however, CAADAC or CAADE certification is required, with or without a degree.