Care Continuum Partner - Full-time Onsite role

Do you enjoy helping people? Join as a Care Partner - Great Benefits

  • Allentown, PA +1
  • $40,000 - $50,000
  • Managed by Jobot Pro: Shala Brown
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A bit about us:

One of the top providers for specialty clinical and medical services in Pennsylvania and New Jersey, we pride ourselves on giving the highest level of care to our patients, communities, and people! We have over 250 clinical practices, 2000+ Physicians, and inpatient, outpatient, and acute care services, to provide a new and improved healthcare experience for all we serve

Why join us?

The world of healthcare is changing, and we are evolving with it. By joining our team, you'll have access to:

  • The top technology to make your job simpler
  • Stellar benefits, including Medical, Vision, Dental, Retirement, Vacation
  • Flexible Scheduling
  • Limited holiday or weekend coverage
  • Growth, training, and opportunities to continue to grow

Job Details

Care Continuum Partner –Clerical
3 years experience required

Job Summary: The Care Continuum Partner serves as the main liaison between the patient, family, and clinical team for patients and their families across the continuum of their care. At every touch point with the patient, provides the full capabilities to partner with patient and families to coordinate, navigate and schedule all aspects of their care including outpatient, procedures, community and transition of care needs to deliver an optimal patient experience. Responsible for meeting patients where they are within our physical/virtual walls and responsible for advanced level partnerships with patients including scheduling of patients appointments, and addressing the full care needs and care compliance opportunities for patients both within and outside our walls.

Experience -Preferred: 4 years experience or more working within a complex health systems environment performing at least some of these core functions.

Knowledge, Skills, and Abilities -Required:
  • High degree of accuracy and attention to detail.
  • Enhances skills through continuing education.
  • Ability to handle numerous tasks at the same time.
  • Superior customer service skills.
  • Working knowledge of basic computer functionality.
  • Effective and professional written and verbal communication.
  • Ability to handle patients and families in stressful situations
  • Ability to maintain strict confidentiality.
  • Ability to adapt to changing priorities.
  • Critical thinking skills and solutions-focused approach.

Knowledge, Skills, and Abilities -Preferred:
  • Knowledge and experience with electronic medical records and scheduling software.
  • Knowledge of medical terminology.

Easy Apply Now
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Job Details
Managed by Jobot Pro
Location
Allentown, PA
Bethlehem, PA
Job Type
Permanent
Compensation
$40,000 - $50,000