Commercial Insurance Department Manager

This organization was founded in the mid-2010s, a family-owned insurance agency based in Florida. This organization specialize in providing comprehensive insurance solutions for both individuals and businesses. As independent agents, they have the flexibility to work with multiple carriers, enabling them to offer tailored coverage options at competitive rates. Their expertise covers a wide range of industries, with particular focus on construction, senior living, and trucking and transportation sectors.

They believe in working smarter to deliver value to our agency, clients, and team members. They offer:

• A balanced work schedule with 9-5 hours and a full hour for lunch
• Access to an on-site fitness center for employee well-being
• Cutting-edge technology integration to enhance productivity
• Ongoing efforts to streamline and improve workflows
• A collaborative work environment that fosters teamwork
• The opportunity to be part of a team dedicated to being the primary source for all insurance needs

As a Department Manager in our organization, your key responsibilities will include:

• Overseeing the day-to-day operations of your assigned department
• Leading and mentoring a team of insurance professionals
• Developing and implementing departmental strategies aligned with company goals
• Ensuring high-quality customer service and client satisfaction
• Managing departmental budgets and resources effectively
• Collaborating with other departments to streamline processes and improve efficiency
• Monitoring and analyzing department performance metrics
• Identifying areas for improvement and implementing solutions
• Ensuring compliance with industry regulations and company policies
• Participating in the recruitment and training of new team members
• Fostering a positive work environment that promotes productivity and teamwork
• Staying informed about industry trends and best practices
• Representing the department in management meetings and strategic planning sessions
• Handling escalated client issues and complex insurance cases

Qualifications:

• Proven experience in insurance management or a related field
• Strong understanding of insurance products and industry regulations
• Excellent leadership and team management skills
• Proficiency in data analysis and performance tracking
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills
• Bachelor's degree in Business, Insurance, or a related field (advanced degree preferred)
• Relevant insurance licenses and certifications (e.g., CPCU, ARM, CIC)
• Experience with insurance agency management systems
• Demonstrated ability to drive results and meet targets