Digital Customer Success Associate
100% Remote, High Salary, Employer Paid Benefits, Bonuses, 401k and MORE!
  • REMOTE
  • Arcadia, CA
  • $90,000 - $120,000
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A bit about us:

We are a fast growing Software company looking for a Digital Customer Success Manager to join our team.

Must have at least 3 years of Digital Account management experience.

If this sounds like you, please apply below.

Why join us?

  • Competitive Salary
  • 401K
  • Employer Paid Benefits
  • Bonuses

Job Details

  • Build and manage complex client relationships with senior-level executives to define their digital media strategy and marketing goals
  • Possess senior-level communication skills
  • Partner with Sales to develop strategies
  • Support the digital media sales cycle and manage all post-sales activities including proposal coordination, material and content collection, insertion
orders, billing and other on-boarding deliverables to help close deals and implement programs
  • Interface with Ad Operations to resolve issues and provide feedback
  • Increase customer retention by conducting regular performance checks to identify areas for improvement and perform data analysis for ongoing
strategic reviews

  • 4-year degree required
  • 3-7 years in a customer-facing digital media account management or client services role
  • At least 3 years of hands on experience with CPC, CPM, Programmatic, and Display advertising, including post launch reporting and analysis of campaigns
  • Extensive experience creating and leading complex strategy decks that create value and drive meaningful conversation amongst your customer base

Easy Apply Now
Easy Apply Now
Job Details
Managed by Jobot Pro
Location
REMOTE
Job Type
Permanent
Compensation
$90,000 - $120,000