Irving, TX
Phoenix, AZ
San Jose, CA
Director of Customer Success - SaaS
Join an industry leading SaaS company who is growing their CS team.
- REMOTE
- San Jose, CA +2
- $120,000 - $170,000
- Managed by Jobot Pro: Adam Bennett
A bit about us:
This Jobot client is a leader in their industry - business process application. They've been around over 20 years and have grown in maturity, internal leadership and business.
Why join us?
Join us because you want to own all things Customer Success! You'll manage people, process,es and strategy!
Job Details
- 8+ years of formal Customer Success experience.
- Manage the current team of 4 talented CSM's. Making sure deadlines are met, deliverables are delivered, and work is being completed. Please highlight your people leadership experience.
- You'll own the engagement of our clients. From initial contact post-sale to onboarding, training, and customer journey. You'll have the ability to impact every step of the process.
- We want you to be a thought leader. Our industry/ application is niche so we can arm you with enough history, and content to be the face of our customers and industry!
- Finally, the person who gets this job will show a proactive, solution-oriented behavior that is constantly pushing us forward.
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Job Details