Field Service Technician - Remote Multiple Locations

Work for a worldwide firm that strives off technical innovation and the people that support them!

  • REMOTE
  • Minneapolis, MN
  • $70,000 - $80,000
  • Managed by Jobot Pro: Randy Kallick
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A bit about us:

We are a worldwide leader providing products and services within healthcare, electronics and imaging. Delivering world class, state of the art solutions in the printing industry.

This is a remote position as a specialist to support customers with toner-based production equipment.
We have multiple openings in major markets throughout the US.

Why join us?

  • Excellent compensation!
  • Comprehensive and flexible benefit program!
  • On the job training!
  • Promotion from within!
  • We promote a healthy work-life balance!

Job Details

Job Details:

We are seeking an experienced and dedicated Permanent Field Service Technician to join our dynamic team. This role offers an exciting opportunity to work on cutting-edge technology, in a fast-paced, results-driven environment. As a Field Service Technician, you will be responsible for maintaining, troubleshooting, and repairing high-tech equipment in the field. You will work closely with our customers, providing them with exceptional service, and ensuring their equipment operates at optimal levels.

Responsibilities:

  • Provide on-site installation of complex equipment, maintenance, and repair services.
  • Diagnose errors or technical problems and determine proper solutions.
  • Conduct thorough maintenance on machinery, equipment, and systems.
  • Ensure that all installations, repairs, and maintenance meet the quality standards of the company and the industry.
  • Keep records of all service calls, invoices, and customer interactions.
  • Produce timely and detailed service reports.
  • Attend training classes (locations throughout the world), to stay current on both new and existing products
  • Build positive relationships with customers, applying excellent customer care.
  • Comprehend customer requirements and make appropriate recommendations/briefings.
  • Cooperate with the technical team and share information across the organization.

Qualifications:

  • A minimum of 2+ years of experience in toner-based printing
  • Proven field service experience with the ability to troubleshoot, test, repair, and service technical equipment.
  • Advanced knowledge of electronics, mechanical operation
  • Ability to work flexible hours and adapt to changing work schedules.
  • Exceptional problem-solving skills with a keen eye for detail.
  • Strong commitment to customer service with the ability to work independently.
  • Excellent written and verbal communication skills.
  • Ability to manage all on-site installations, repairs, maintenance, and test tasks.
  • Proficient in English.
  • Valid driver’s license.

This is a fantastic opportunity for a Field Service Technician to apply their skills and knowledge in a challenging and rewarding environment. If you have a passion for technology, a knack for problem-solving, and a commitment to delivering top-notch customer service, we would love to hear from you.
Easy Apply Now
Easy Apply Now
Job Details
Managed by Jobot Pro
Location
REMOTE
Minneapolis, MN
Job Type
Permanent
Compensation
$70,000 - $80,000