Fulfillment Supervisor
Looking for a Fulfillment Supervisor with Retail experience to work with a growing organization.
  • Chicago, IL
  • $50,000 - $60,000
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A bit about us:

Want to be part of the next generation D2C Experience Builders?

Client is at the forefront of eCommerce fulfillment solutions with interconnected urban fulfillment centers powered by Robotics and AI that open the door for national same-day and next-day deliveries. Working with Brands across apparel, footwear, health & beauty, nutraceuticals, and lifestyle to help them solve their current and future supply chain needs with innovative solutions.

Why join us?

  • Competitive Base Salary
  • Full health, dental, and vision benefits
  • Accelerated Career Growth!

Job Details

Responsibilities:
  • Mentor and develop team members on an ongoing basis. Support and implement programs in training, safety, communications, performance recognition, and internal employee development to ensure peak employee productivity.
  • Promote high customer service expectations among team members, monitor results with customers to ensure performance is meeting expectations and take action to correct performance gaps and/or address improvement opportunities.
  • Plan and schedule daily staffing needs to maximize labor efficiency
  • Supervise daily shift operations to ensure packaging and shipping standards and quality parameters are met
  • Determine equipment repair needs and initiate maintenance work orders to minimize production downtime.
  • Manage operational processes related to inventory and fulfillment, including evaluating future needs based on product development plans, market trends, and cycle planning
  • Implement best practices for inventory control; assist in managing inventory levels to prevent gains and losses.
  • Collaborate across teams to troubleshoot and resolve fulfillment issues and ensure customer satisfaction
  • Ensure proper execution and implementation of all policies procedures with regard to picking, packing, shipping, receiving, inventory management, and distribution.
  • Maintain an effective operation that minimizes cost and ensures optimal space utilization.
  • Ensure accurate and timely preparation, processing, distribution and retention of all necessary reports and records regarding Warehouse Operations.
  • Ensure accurate billing and invoicing is compliant with company standards.
  • Communicate with customers in a professional manner and maintain a close relationship to ensure goals are being met.

Experience:
  • Minimum 3 years of experience as an operations supervisor or manager in a distribution or manufacturing environment.
  • Proven success in maintaining quality, service and client relationships in a high-paced setting.
  • Experience working in team oriented, multi-shift environment.
  • Detail oriented with ability to demonstrate skill in business analysis
  • Ability to effectively communicate, interact and convey business decisions with many different levels within the organization.
  • Thorough knowledge of quality control, receiving, shipping, inventory systems, supply chain management, logistics, customer service, reporting, system analysis, equipment and warehouse functionality
  • Strong computer skills with proven competencies in MS Excel, Word, and Outlook.
  • Working understanding of Warehouse Management System.
  • Excellent communication skills
  • Excellent leadership skills
  • Ability to write clearly and informatively and present numerical data effectively

Easy Apply Now
Easy Apply Now
Job Details
Managed by Jobot Pro
Location
Chicago, IL
Job Type
Permanent
Compensation
$50,000 - $60,000