Help Desk Technician

  • Delano, CA
  • $50,000 - $52,000
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A bit about us:

Located in Kern county, we are a charter network providing free education from Kindergarten through 12th grade. We offer a community-centered school environment with a well rounded academic foundation. We first opened our doors in 2009, Our state-of-the-art campus in Delano serves 1,800 students. Join out team!

Why join us?

  • Strong organization with opportunity for growth
  • Well-tenured staff
  • Excellent core values
  • Dedicated Leadership
  • Positive work environment
  • Excellent culture
  • Work/life balance

Job Details

  • Installs, configures, troubleshoots, and services laptops, workstations, and related equipment and software used in administrative and classroom environments
  • Provides technical support and help functions to computer hardware and software, data communications, and connectivity
  • Receives and resolves user 'help desk' calls
  • Troubleshoots and performs various technical computer and repair duties
  • Installs and configures networked computer users
  • Participates in troubleshooting to resolve hardware and operations problems
  • Works with staff, equipment users to identify and resolve problems
  • Assists with updates to existing security software on networks and workstations
  • Performs other duties as assigned that support the overall objective of the position

  • Requires working technical knowledge of personal computer operations
  • Requires a basic knowledge of personal computer based local area networks, network operations, connectivity between servers, and integration of data and telecommunications
  • Requires sufficient writing skill to document technical procedures
  • Requires the ability to install, configure, and troubleshoot networked computer workstations, systems, and programs used by the District in department-specific, education, and general administrative areas
  • Must be able to install and configure computer components
  • Must be able to fabricate and connect interface cables and connections between computers
  • Requires the ability to be timely in customer service responses
  • Degree in computer science or related technical field preferred and 2 year of experience
  • Additional experience may substitute for some higher education
  • Requires a valid driver's license and the ability to transport equipment to and from work sites
Easy Apply Now
Easy Apply Now
Job Details
Managed by Jobot Pro
Delano, CA
Job Type
$50,000 - $52,000