Hybrid E-Billing Client Relations Specialist
- $65,000 - $80,000
- Fort Lauderdale, FL
Hybrid E-Billing Client Relations Specialist/ 401K / Hybrid/ Great Work Environment /Great Benefit Package
A bit about us:
Are you an experienced Billing Client Relations Specialist with a knack for problem-solving and a keen eye for detail? If so, we have an exciting opportunity for you in the Legal industry. This position is a permanent hybrid role, offering the flexibility of working from home and the collaborative environment of a professional office. We are looking for a dynamic and dedicated individual to manage our billing and client relations, ensuring accuracy and efficiency in our financial operations.
Why join us?
Medical/Dental/Vision
401k with match
FSA
Life insurance/ AD&D
Hospital indemnity insurance
Short and long term disability
Hybrid remote/onsite work flexibility
Employee discounts
401k with match
FSA
Life insurance/ AD&D
Hospital indemnity insurance
Short and long term disability
Hybrid remote/onsite work flexibility
Employee discounts
Job Details
Responsibilities:
1. Generate and distribute accurate invoices to clients in a timely manner.
2. Resolve discrepancies in billing and client accounts, ensuring all financial data is accurate.
3. Utilize billing systems such as Aderant, TyMetrix, Serengeti, Courselink, Datacert, Legal Exchange, and Bottomline to manage and streamline billing processes.
4. Prepare monthly billing reports and post corrections and adjustments as necessary.
5. Prepare monthly employee billing, ensuring all internal charges and expenses are accurately recorded and processed.
6. Maintain strong relationships with clients, addressing any billing concerns or inquiries promptly and professionally.
7. Collaborate with other team members to ensure the billing process is efficient and effective.
8. Continually review and improve billing processes and systems to increase accuracy and efficiency.
9. Ensure compliance with all legal and company policies related to billing and client relations.
Qualifications:
1. A minimum of 3 years of experience in a billing or client relations role, preferably within the legal industry.
2. Proficiency in using billing systems such as TyMetrix, Serengeti, Courselink, Datacert, Legal Exchange, and Bottomline.
3. Strong understanding of billing processes, including the preparation of invoices, posting corrections and adjustments, and resolving discrepancies.
4. Exceptional client relations skills, with the ability to address client concerns promptly and professionally.
5. Excellent communication skills, both written and verbal.
6. Strong attention to detail, with the ability to identify and correct errors in financial data.
7. Ability to work effectively in a team and contribute to the improvement of billing processes and systems.
8. Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
9. A degree in finance, accounting, or a related field is preferred.
This role presents an exciting opportunity for a seasoned Billing Client Relations Specialist to apply their skills in a dynamic legal environment. The successful candidate will play a crucial role in maintaining our financial processes and enhancing our client relationships. If you are a detail-oriented professional with a strong understanding of billing processes and client relations, we would love to hear from you.
1. Generate and distribute accurate invoices to clients in a timely manner.
2. Resolve discrepancies in billing and client accounts, ensuring all financial data is accurate.
3. Utilize billing systems such as Aderant, TyMetrix, Serengeti, Courselink, Datacert, Legal Exchange, and Bottomline to manage and streamline billing processes.
4. Prepare monthly billing reports and post corrections and adjustments as necessary.
5. Prepare monthly employee billing, ensuring all internal charges and expenses are accurately recorded and processed.
6. Maintain strong relationships with clients, addressing any billing concerns or inquiries promptly and professionally.
7. Collaborate with other team members to ensure the billing process is efficient and effective.
8. Continually review and improve billing processes and systems to increase accuracy and efficiency.
9. Ensure compliance with all legal and company policies related to billing and client relations.
Qualifications:
1. A minimum of 3 years of experience in a billing or client relations role, preferably within the legal industry.
2. Proficiency in using billing systems such as TyMetrix, Serengeti, Courselink, Datacert, Legal Exchange, and Bottomline.
3. Strong understanding of billing processes, including the preparation of invoices, posting corrections and adjustments, and resolving discrepancies.
4. Exceptional client relations skills, with the ability to address client concerns promptly and professionally.
5. Excellent communication skills, both written and verbal.
6. Strong attention to detail, with the ability to identify and correct errors in financial data.
7. Ability to work effectively in a team and contribute to the improvement of billing processes and systems.
8. Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
9. A degree in finance, accounting, or a related field is preferred.
This role presents an exciting opportunity for a seasoned Billing Client Relations Specialist to apply their skills in a dynamic legal environment. The successful candidate will play a crucial role in maintaining our financial processes and enhancing our client relationships. If you are a detail-oriented professional with a strong understanding of billing processes and client relations, we would love to hear from you.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.