Infrastructure Support Engineer
- Consulting
- $70,000 - $85,000
- 14201 Wireless Way, OK
A bit about us:
Energy company in OKC
Why join us?
Great culture, team and opportunity to grow.
Job Details
Job Details:
We are looking for an experienced and dynamic Infrastructure Support Engineer to join our team. As a key member of our Mortgage industry team, you will be responsible for maintaining and improving our IT infrastructure. You will have the opportunity to work with a variety of technologies, including Firewall, Cisco Routers, Exchange, GPOs, servers, O365, InTune, imaging, desktop support, helpdesk, customer service, and networking. You will play a crucial role in ensuring our systems are running smoothly and efficiently, providing the best possible service to our clients.
Responsibilities:
Qualifications:
We are looking for an experienced and dynamic Infrastructure Support Engineer to join our team. As a key member of our Mortgage industry team, you will be responsible for maintaining and improving our IT infrastructure. You will have the opportunity to work with a variety of technologies, including Firewall, Cisco Routers, Exchange, GPOs, servers, O365, InTune, imaging, desktop support, helpdesk, customer service, and networking. You will play a crucial role in ensuring our systems are running smoothly and efficiently, providing the best possible service to our clients.
Responsibilities:
- Provide technical support and maintenance for our IT infrastructure, including Firewall, Cisco Routers, Exchange, GPOs, servers, O365, InTune, imaging, desktop support, helpdesk, customer service, and networking.
- Diagnose and troubleshoot complex network and system issues, identifying root causes and implementing effective solutions.
- Monitor system performance and implement improvements to ensure optimal performance and reliability.
- Assist in the development and implementation of IT policies and procedures to ensure best practices are followed.
- Collaborate with team members and other departments to identify and address IT needs.
- Provide excellent customer service to internal and external clients, resolving issues in a timely and professional manner.
- Stay up-to-date with the latest technologies and industry trends, making recommendations for new technologies or improvements to existing systems as needed.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience in a similar role, preferably in the Mortgage industry.
- Proven experience with Firewall, Cisco Routers, Exchange, GPOs, servers, O365, InTune, imaging, desktop support, helpdesk, customer service, and networking.
- Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex network and system issues.
- Excellent customer service skills, with the ability to communicate effectively with both technical and non-technical users.
- Strong knowledge of IT best practices and industry standards.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Strong organizational skills, with the ability to manage multiple tasks simultaneously and meet deadlines.
- Willingness to stay up-to-date with the latest technologies and industry trends, and to continuously improve skills and knowledge.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.