IT Specialist

A globally diversified investment portfolio group

Actively recruiting a professional in Information Technology to assist the IT Manager with the technology-related activities of the Group (approximately 50+ individuals and 10+ locations). A successful team member must be well-organized, possess excellent time management skills, and collaborate with teams on-site and remotely.



Responsibilities

Hardware:

Procure, deliver, and manage hardware for individuals and locations;
Implement processes to ensure hardware is updated in a timely manner;
Create and manage inventory for extra hardware, including outdated or spare;


Software:

Perform onboarding process for new employees, offboarding process for employees no longer with the organization, and adjustments for existing employees;
Troubleshoot and resolve issues as needed, including user support;
Design training materials and workshops to ensure the organization is knowledgeable and efficient with the provided software;


Assist the IT Manager with:

Identifying and acting on opportunities to improve and update software and systems;
Developing and implementing IT policies and best practice guides for the organization;
Performing regular checks on network and data security;
Assist with various projects from time to time, including scheduling, drafting budgets, and completing tasks for projects.


Qualifications

3-5 years of experience in Information Technology or related field preferred;
Bachelor’s degree in Information Technology or related field of study;
Knowledgeable in Veeam, Windows, Active Directory, Office 365, Apple Products, Crestron/Home Automation;
Basic understanding of electrical work and hardware set-up;
Excellent verbal and written communication skills;
Previous work in a collaborative, team-oriented, and fast paced environment;
Ability to maintain strict confidentiality and discretion.