Lead Systems Administrator

This company is healthy and profitable, enjoying stable and linear growth over the last ten years. Currently they are building out their infrastructure services team! Great chance to get in with a company that is making a healthcare impact for people all across the country!

Oversees the Service Desk team's daily planned sprint activities and unplanned operations
Mentor and guide existing team members through procedural and technical workloads
Provides 2nd, and 3rd level support for the cloud-based, remote and on-site server and desktop environment
Ensures all infrastructure solutions and operational activities adhere to the security and operating policies established by the organization
Participates in engineering innovation projects that push the organization forward
Performs recurring IT operational tasks and proactively validates environment health
Reports and escalates support trends in order to improve service delivery

BS degree in Information Systems, Engineering, or equivalent
5+ years experience managing Microsoft desktop and server environments
Preferred Microsoft Certified: Azure – Fundamentals, Microsoft Certified: Azure Administrator, MCSE certifications or equivalent experience
Proficiency supporting cloud-based compute and storage solutions (Entra (Azure) preferred)
Proficiency in Microsoft technologies such as Azure, Microsoft365, Azure AD/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2019+, DHCP, DNS, Autopilot
Proficiency in Linux server systems administration such as RedHat, CentOS, and Debian
Proficiency in programming languages (e.g., SQL, PowerShell, JQL)
Proficiency with Mac products (e.g., macOS/iOS/iPadOS, JAMF, ABM)
Proficiency with Atlassian products such as Jira and Confluence
Experience with ITIL and/or ITSM principles a plus