Low Voltage Security / Life Safety Technician

Low Voltage Systems Technician (Fire, Security, CCTV, Access Control)

  • Arlington, MA
  • $30 - $50
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A bit about us:

We are a family owned company, in business since 1971 and growing steadily. We take our mission seriously and we foster a supportive, family-like atmosphere to help our employees succeed.

Why join us?

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Job Details

Summary of duties and responsibilities

Duties include but are not limited to the following: responsible for providing superior customer technical support to AACI installation staff and key accounts. Must be proficient at installing all of the systems that are in place in our customer base. All installations must meet the highest quality standards while assuring a professional and safe working environment. Communicates effectively with technical staff and external customers.

Security Systems Integrator

Alarm Technician professional highly proficient with systems; integrated knowledgeable in all of the following applications residential and commercial including but not limited to the following:

Burglar Alarm Systems
Fire Alarm Systems
Access Systems
CCTV/Video Systems
Intercom Systems
Integrated Systems
Home Automation Systems
New industry technology
Networking
Duties and Responsibilities

Problem Solving/Consulting lead go-to person for AACI technicians
Security Systems professional highly proficient with installing integrated systems.
Monitors quality of installation work performed at customer site to ensure the highest quality standard and safety.
Maintain accurate records of all installation jobs. Provide accurate, detailed and timely paperwork and reports to management.
Build and maintain working relations with the sales staff.
Provide phone support for installation team.
Assist Installation Manager in the ongoing training of new and existing installation technicians.
Aid Field Supervisors with performance assessment and capability of technical staff.
Assist in formulating policy, procedures and guidelines that would further the growth, development and professionalism of the installation department with a goal of superior customer service and satisfaction.
Investigate troublesome accounts and advise the sales/customer service department of possible system upgrades.
Must be able to speak knowledgably to customers and employees. Demonstrating proper business ethics to a high degree of customer service while confidentiality maintaining relationships with customers and employees.
Must be able to drive a company vehicle adhere to policy and maintain vehicle.

Additional Duties:

Research and obtain information on position specific training opportunities.
Responsible for handling senior technician on-call duties on a regular scheduled basis.
Other duties as required or assigned by company management.
Must be able to obtain a Department of Defense security clearance and or/Massachusetts security clearance.
Education:

Electronics degree or equivalent work experience in the electronics field is required. This person must be able to manage multiple tasks simultaneously and work well with other people.

License/Certifications Required:

Massachusetts Electricians System Technician “D” license
Valid drivers license

Certifications Preferred:

Manufacturing Certifications and/or training e.g. Pelco, Honeywell, Northern, Nexwatch, DSX, GE, etc. Networking Certifications e.g. MCSE, A+, CCNA, Network+ etc.

Industry Certifications e.g. NICET, EST, NTS/NBFAA, SIA, RCDD, and etc.
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Job Details
Managed by Jobot Pro
Location
Arlington, MA
Job Type
Permanent
Compensation
$30 - $50