National Sales

🤖 National Sales / $100k-$150k + Bonus/ Great Place To Work!

  • Cherry Hill, NJ
  • $100,000 - $150,000
  • Managed by Jobot Pro: Jay O'Brien
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A bit about us:

A family held, third-generation corporation with a proud legacy of leadership celebrating its 60th anniversary in business. We are the oldest privately-held freight brokerage in North America, specializing in notoriously complicated freight, like temperature-controlled, oversized, and high-value, high-security shipments.

Why join us?

Family oriented, employee first organization!

Great benefit package, illuminating hybrid work schedule, fun culture and atmosphere!

Job Details

Skills, Education and Experience:

Bachelor’s degree is required. A graduate degree is preferred.
8-10 years' experience managing local and national sales representatives within a high-growth organization is required.
Freight brokerage sales and sales leadership experience preferred
Strong and demonstrated management and development of sales representative skills, including a high degree of organization is required in this role

Primary Responsibilities:

Own, direct, and manage our customer facing efforts, through Insides Sales Manager (ISM), National Account Sales Representatives (NASR), and Sales Executive Assistant to lead the company in achieving its revenue, margin, and load count goals.
Develop, manage, and execute an end-to-end Customer Strategy for Growth and Maintenance for all customers, including effectively onboarding new customers, strengthen and deepening relationship with current customer and stakeholder, and ensuring Organization retains and grows incumbent customers through the business cycle. This will require very close collaboration with VP Customer Experience (CX) and CX team to ensure customer satisfaction.
Ensure alignment of all sales representatives that manage an account at any time, so that the respective teams collaborate towards an individual customer strategy.
Primary lead in the development of a customer-specific strategy for onboarding, growth, and/or development of every customer, ensuring the sales team tactfully sets the expectations with the customer, and internally.
Ensure customer meetings are planned and conducted with a purposeful agenda, attend as necessary to drive customer satisfaction and reduce customer churn.
Maximize customer satisfaction and relationship by collaborating with CX and marketing to ensure we are highlighting its value in business approaches, marketing material, tradeshows, and any other action pertinent to customer relationships.
Collaborate closely with marketing to evaluate ROI (return on investment) on legacy shows and events, as well as identifying and quantifying potential ROI on new shows and events to position Tucker at the most impactful industry events and reduce spending on under-performing events.
Work with marketing on messaging, materials, CRM (Customer Relationship Manager) customer contacts, and to ensure that every sales representative (SR) is maximally and effectively using the Company’s CRM to accomplish goals of sales and marketing
Determine and adapt key performance indicators (KPIs) for each sales representative to consistently manage performance across the team, always identifying those who excel or provide a path to amicable dissolution (or termination), ensuring communication with people and culture department leads are held.
Oversee the training and development strategies of all sales team members so that they are synchronized with and assimilated into Tucker’ growth strategy and core values measuring progress by time and KPIs to ensure team members and effective and productive in the allotted training period.
Ensure every team member is fluent and capable in selling our service and primary specialties leveraging our sales process to effectively and efficiently on-board new customers and achieve growth goals
Maximize the adoption and assimilation of technology (CRM, TMS (Transportation Management Software), Phone systems, etc.) into the Sales process to increase productivity and efficiency.
Strategically organize the sales department to ensure business continuity and that the department will always be prepared for future demands and growth.
Work as part of the executive leadership team (ELT), which consists of CEO, VP Strategy and Projects, VP Customer Experience and President/CO to ensure that Company is properly provisioned with SR resources to meet growth goals, always knowing the ROI per SR.
Some occasional travel.
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Job Details
Managed by Jobot Pro
Location
Cherry Hill, NJ
Job Type
Permanent
Compensation
$100,000 - $150,000