Office Manager

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A bit about us:

Our Client is seeking an Office Manager to coordinate and oversee their multiple retail franchise locations. This role will be responsible for managing 3rd party payroll, employee benefits, onboarding, inter-office communication, vendor relations, data entry, and correspondence with internal staff and customers.

Why join us?

  • healthy, drama free, small-company, office environment
  • PTO and paid holidays
  • opportunity for occasional overtime
  • health insurance benefits
  • matching 401k
  • discounted employee-cost purchases
  • flexibility to accommodate work/life balance

Job Details

This position reports directly to the company owners and Chief Financial Controller. You'll be a resource supporting 8 retail locations, employee relations, and customers.

Essential Duties and Responsibilities:

  • Research and follow up on inquiries and requested information to coordinate and channel to the appropriate authority and support with external experts
  • Process employment paperwork, payroll, benefits coordination, corporate and/or para-legal documentation, contracts, etc.
  • Day-to-day activities that are related to the maintenance and upkeep of the businesses and properties including interpretation of leases, licensing, record-keeping, utilities, fleet, billing, filing and others
  • Communication and collaboration with Franchisor, outside callers, vendors, store managers and other stakeholders
  • Manage reports, projects and research on various topics, as required and under guidance
  • Clerical & administrative support including phone calls, mail, correspondence, organize and minute meetings, travel arrangements, data entry, supplies, and filing
  • Any other tasks not covered above to ensure smooth functioning of the operations and corporate office


  • Team player who is proactive, takes initiative, flexible, results-oriented and comfortable in a rapidly changing environment with various deadlines
  • High level of self-motivation, organization, energy, and punctuality; attention to detail is a must.
  • Positive “can do” attitude and a strong work ethic to compliment excellent customer service
  • Ability to work independently and under pressure
  • Ability to handle and maintain confidential and sensitive information; trustworthiness a must.
  • Must be able to handle high-volume, urgent and important matters while producing high-caliber results
  • Tech savvy and proficient in Microsoft Office (Word/Excel/Outlook) and online payroll management. Accounting software a plus (QuickBooks) though not a must
  • Prior experience and qualifications in an office setting
  • Excellent writing, communication and comprehension skills
  • Pleasant, strong interpersonal and customer service skills, with ability to diffuse tense situations
Easy Apply Now
Easy Apply Now
Job Details
Managed by Jobot Pro
Malvern, PA
Job Type
$25 - $30