Senior Client Manager - Payment Services

Payment Services Industry Leader!

  • South Jordan, UT
  • $100,000 - $120,000
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A bit about us:

We are a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success. We are a leader in providing best-in-class service and ranked #1 in Customer Satisfaction among national issuers according to the J.D. Power 2021 U.S Credit Card Customer Satisfaction Study.

Why join us?

Do you want to work with some of the best Clients in the world? We do too!
  • Meaningful Work!
  • Competitive Base Salary!
  • Competitive Bonus Package!
  • Complete Benefits Package!
  • Flexible Work Schedules!
  • Accelerated Career Growth!
  • Fun Company Activities!

Job Details

Manage a portfolio of approximately 90 strategic cross industry merchants located in Salt Lake City, UT and surrounding areas
Establish and build strong relationships through consistent in-person and virtual interaction with merchants regarding their business model, industry, marketplace, etc.
Elevate, deepen and broaden C-Level, Finance, Treasury, Sales and Marketing Relationships within portfolio with focus on leveraging those relationships to drive revenue
Identify and expand existing business relationships, close acceptance gaps with Merchants, and develop strategic portfolio / account plans
Provide proactive consultation to drive business growth and improve customer satisfaction
Develop and execute strategic account plans to grow revenue, market share and increase profitability
Increase relevance by consistently and effectively communicating the value story
Consistently track / evaluate business results with a focus on moving opportunities through sales pipeline
Build and leverage relationships with internal network to efficiently execute against account growth plans
Increase Merchant Satisfaction and Engagement (NPS score)

Qualifications

Proven ability to develop strong client/customer relationships and lead discussions with senior level stakeholders to influence decision-making and drive results.
3+ years of field/value-type sales experience required.
Proven success in selling-in B2C and B2B programs and initiatives and uncovering new opportunities to grow revenue and share.
Ability to influence others and work collaboratively across teams to ensure seamless integration with key partners, including: Finance, Pricing, Risk, Marketing, Operations and Legal.
Proven consultative selling skills with a demonstrated ability to negotiate and close deals and drive results on a timely basis.
Strong analytical skills with a focus on analyzing Merchant metrics to determine portfolio strategy / approach.
Highly customer-focused and results-driven, with the ability to work on multiple initiatives simultaneously, both autonomously and as part of a team.

This is a fully virtual position but candidates must live in the state of Utah. Travel required 40%
This employee will be on the road visiting merchants on average 8-12 days per month. As such, a company car is provided as part of the compensation package. A motor vehicle records check will be conducted for all successful candidates at the time of offer. Disclosure of all moving violations within the last 3 years (Including, but not limited to: Speeding Tickets, Refusal to submit to BAC (Blood Alcohol Content), Reckless Driving, Leaving scene of accident, and Driver’s License suspension for moving violations) is required during the application process.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

In addition, we are required to comply with all client COVID-19 protocols that may be present in advance of meeting and/or entertaining with clients as a requirement of client-facing roles.

Employment eligibility to work in the U.S. is required as the company will not pursue visa sponsorship for this position.

Offer of employment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
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Job Details
Managed by Jobot Pro
Location
South Jordan, UT
Job Type
Permanent
Compensation
$100,000 - $120,000