Senior Product Owner

100% Remote // Advocate customer need and work alongside a cross functional software engineering team building enterprise software used by construction professionals across the world

  • REMOTE
  • Cambridge, MA
  • $140,000 - $170,000
Easy Apply Now

A bit about us:

$5B enterprise software company with 10,000+ employees across the world. Our software is used by hundreds of thousands of architects, engineers, and other building industry professionals to design everything from the world’s tallest skyscrapers, largest airports, and new landmarks to homes and businesses that you visit every day.

Why join us?

We provide generous compensation and robust financial retirement benefits to help you build for the future.
From medical, dental, and vision insurance to wellness benefits, we provide options that support a healthy life.
We offer flexible benefits and unlimited time off.
We offer education, family support, and mental health programs.

Job Details

As a Senior Product Owner, you’ll be part of a small, cross-functional software development team. Within that team, you’ll be a passionate advocate for the customer. You’ll help the team understand how the software will get used in the real world and you’ll work with the software engineers and our partners on other services to understand and communicate to customers how we’re helping them collaborate more effectively.

Job Duties:
  • Engage with a variety of customers, seeking their feedback on work in progress and integrating that feedback into the team’s planning to make sure your team creates features that are valuable and easy to use
  • Monitor many sources of information such as service performance analytics, user forum posts, and support requests to troubleshoot customer problems and detect trends before they affect customers
  • Collaborate with your team to break down larger, more strategic objectives into specific milestones and deliverables that account for both the needs of customers and the considerations around developing and testing the software
  • Work with a broad group of stakeholders across the company to jointly deliver on both company-wide and team level initiatives
  • You will keep stakeholders aligned around the planning and progress of larger efforts and also articulate and influence the tradeoffs that need to be made to be successful
  • Contribute to the hands-on testing of the team’s work to verify that it’s really ready for release to customers
  • Communicate extensively about the work your team is doing: on any given day you could be preparing demo videos, authoring requirements for your team, engaging with a customer in our research community, drafting release notes, or following up with the support team about a customer issue
  • Drive efficient and effective decision-making at a variety of levels to help your team move forward
  • Learn different aspects of the software development process and seek mentoring from experts so you can acquire new skills
  • Manage competing priorities and make sure your team effectively balances the things that are most valuable for customers

Ideal Background:
  • 5+ years experience in a product ownership or management role working with enterprise software teams delivering on the practical needs of our customers
  • You make compelling cases for your ideas and opinions. In particular, you can communicate your opinions and technical knowledge to a diverse audience – including folks who don’t have the same level of expertise as you
  • You are decisive, but you also have a track record of balancing decision speed with consulting with other experts and gathering data
  • You can provide concrete examples of how you have adapted your opinions and plans in response to feedback and data
  • You have experience guiding and tracking larger efforts until they have been completed to your expectations, including establishing valuable and approachable milestones
  • You do not need to have any experience at writing software yourself but you are comfortable communicating with software engineers and understanding the technical perspective and you are adept at explaining the technology in a way our customers can understand
Easy Apply Now
Easy Apply Now
Job Details
Managed by Jobot Pro
Location
REMOTE
Job Type
Permanent
Compensation
$140,000 - $170,000