Senior Project Engineer

Senior Project Engineer needed for growing MSP! Remote flexibility

  • $90,000 - $135,000
  • Managed by Jobot Pro: Hunter Williams
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A bit about us:

We have been a leading Chicagoland MSP for over 20 years and we are looking to expand our Professional Services Department

Why join us?

  • Great compensation + Benefits
  • Great people & fun work environment
  • Hybrid Remote (3 days from home, 1-2 days in office or at clients) May be going full remote soon!
  • Career Growth

Job Details

The Senior Infrastructure Engineer is a critical member of the Professional Services Team, responsible for design, install and monitoring of solutions. This member will also troubleshoot escalation tickets for Network, Infrastructure and Implemented Solutions.
  • IT support relating to technical issues involving Microsoft’s core business applications
  • Support services for Microsoft related technologies: Windows 7, Windows 10, Windows Server, Exchange, O365, Active Directory, etc.
  • Ability to configure and troubleshoot network equipment including routers, switches and firewalls.
  • Provisioning and installation of hardware and software as they relate to user workstations, servers, and other IT-based appliances, etc.
  • Remote access solution implementation and support: VPN, Terminal Services, and Citrix
  • Understand processes in ConnectWise by completing assigned training materials
  • Enter all work as service tickets into ConnectWise
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry
  • Hyper V, Networking, and Firewall knowledge.
  • Proficiency in Scripting – Power Shell
  • Proficiency with managing and maintaining Cloud and Virtualization technologies such as VMware vSphere, Microsoft Hyper-V, Citrix XEN App, Citrix XEN Desktop, Azure Cloud, and AWS.

Comprehensive knowledge of:
  • Microsoft Office 365 and Microsoft Teams
  • Enterprise server security and patch management
  • Configuration and change management
  • Act as a level high level 3 escalation support for infrastructure operational and security issues.
  • Ability to multi-task and adapt to changes quickly, including re-prioritizing assignments.
  • Self-motivated with the ability to work in a fast-moving environment

Perfected Qualification:
  • MSP Experience is a must
  • Connectwise/Labtech Experience
  • Bachelor’s degree in a technical track
  • 7+ years’ experience in technical engineering
  • Azure/AWS experience
  • Hyper V
  • Cisco Switches, Firewalls Wireless Access Points
  • Strong Troubleshooting Skills

Easy Apply Now
Easy Apply Now
Job Details
Managed by Jobot Pro
Job Type
$90,000 - $135,000