Senior Technical Support Engineer

Jr. System Admin/Technical Support Engineer opportunity with High-Growth, Global Organization!

  • Jersey City, NJ
  • $90,000 - $120,000
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A bit about us:

With over 30 years in business, we are a global leader in providing value-added services to niche markets. Our investors and leadership teams are comprised of successful Tech Entrepreneurs, Professional Athletes, and other private investors. A tech-centric mindset helps us continue to remain a leader in the industry, and always strive put our best product forward to our customers.

If you are forward-thinking, enjoy a technical environment that fosters growth, then please read on....

Why join us?

  • Excellent Benefits and Matching 401K!
  • Excellent Work/Life Balance!
  • Fun Working Environment!
  • Employee Discounts!
  • Top Investors and Technical Leadership!

Job Details

We are looking for a Level 2/3 Technical Support Engineer/System Admin to join our team and provide support on applications, network, and systems for our employees onsite and globally.

Some Responsibilities Include:
  • Configure, maintain, troubleshoot all technical equipment, including computers (Windows, Macs), printers, switches, phones, conference rooms, etc.
  • Support onsite and remote offices with internal desktop and web applications
  • Create and manage Active Directory / Okta / Google Workspace user accounts and groups
  • Deploy, install desktop applications, and timely resolution of incidents and requests
  • Strong experience providing support for Subscription based software. Experience with one or more of the following, or similar: Okta, Slack, Google Workspace, O365, SSO, IAM

We are looking for:
  • 3+ years of experience supporting Windows/Mac technologies
  • 3+ years of technical support experience in a large environment with a mixed of onsite and remote users preferred
  • 2+ years of Active Directory and Google Workspace/Office 365 experience is a big plus
  • 2+ years of managing network shares and network printers
  • Experience with Windows, Linux, Networking, Scripting and Automation, and/or Application troubleshooting
  • Experience with Okta SSO and/or user provisioning, Jira ITSM, and Zendesk is a plus
  • Knowledge of MDM (i.e. Intune, Jamf, Google MDM) is a plus
  • Awareness of ITIL and IT Change Management best practices is a plus
  • Knowledge of VPNs firewalls and switching a plus
Easy Apply Now
Easy Apply Now
Job Details
Managed by Jobot Pro
Location
Jersey City, NJ
Job Type
Permanent
Compensation
$90,000 - $120,000