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A bit about us:

We specialize in the Design-Build method of construction resulting in fast-track delivery of the project improvements to our customers. We have been a highly successful company for almost a century.

Why join us?

We recognize people as our most important resource and it is our mission to produce the industry’s highest level of quality services and productivity on every project in order to develop repeat customers, maximize return on investment, and provide professional growth opportunities for people in the organization.

Job Details

We are seeking a highly motivated and experienced Service Coordinator to join our team. As a Service Coordinator, you will be responsible for scheduling, billing, dispatch, payroll, time cards, timesheets and document retention. The ideal candidate must have a minimum of 3+ years of experience in this type of role and must possess excellent communication and organizational skills.

Responsibilities:

  • Schedule and dispatch service technicians to job sites
  • Review and approve timecards and timesheets for payroll
  • Create and send invoices to customers
  • Maintain accurate records of service calls, work orders, and customer accounts
  • Coordinate with the sales team to ensure customer satisfaction
  • Communicate with customers regarding service requests, billing inquiries, and follow-up appointments
  • Manage and maintain the AS400 database

Qualifications:

  • Minimum of 3+ years of experience in the coordinating/scheduling industry
  • Excellent communication and organizational skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Proficient in scheduling, dispatch, billing, payroll, time cards, timesheets etc.
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Knowledge of Fire Protection systems and equipment is a plus
  • Knowledge of AS400 a plus or other accounting systems

If you are a highly motivated and experienced Service Coordinator with a passion for the Fire Protection industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary, benefits package, and a supportive work environment that fosters growth and development.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
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