Technical Support + Facilities Manager

Have experience leading and managing a team for onsite support of tech and a cool, high tech office? Check out Jobot!

  • Newport Beach, California
  • $110,000 - $200,000
  • Managed by Jobot Pro: Robinson Kapano
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A bit about us:

Jobot is a revolutionary recruiting firm who combines the latest in AI technology with our custom software, Jax, and partners it with Jobot Pros (experienced recruiters) to fill jobs and provide incredible service to our clients and candidates in the process. We are disrupting the recruiting space and have grown from 0 to over 600 folks in just over 4 years!

We have a world-class IT support team consisting of top support engineers focused on delivering the highest quality tech support. If you have experiencing managing a top office with the latest tech gadgets - that the focus should always be on the solution rather than the problem, and a culture of kindness makes a difference, then apply and learn more about Joining Jobot!

Why join us?

This is an opportunity to join the Guardians of the Bots, our amazing operations and tech team!

We utilize technology and culture to give you the ability to succeed as a Technical Support Manager, earn a great living and... get this...take every other Friday off. Yes, every other Friday. So... that means you have 26 3-day weekends a year. Twenty-six.

Why? Because we like you. Plus, we believe in a culture wherein we foster mutual respect. You setup our new hires for success, grab up some technical support tickets to help solve issues, or work on some of our cutting-edge technology projects, and then…you take a 3-day weekend…every other week. Enjoy. You earned it.

Other holidays? Glad you asked. We take off from December 23rdto the first weekday after the new year...usually January 2nd. Why? You guessed it, we like you. Plus, we like your family...and friends...and even your pets. So, spend time with your chameleon and come back refreshed and ready to go!

Profit/Cash flow sharing? Why, yes, again! Our profit-sharing plan can lead to lifetime profit sharing into retirement. We want you thinking positive thoughts about us when you are 64.

Income? You will receive a lucrative compensation plan with room to grow. Bonuses and incentives abound!

Medical, Dental and Vision? We have executive level coverage – PPO Platinum Plan. We pay 100% of your personal premium and 50% for your dependents.

401k Plan? Yes!

529 College Fund Matching for ALL of your kiddos? Yes again.

If you believe kindness, respect and results are important attributes to a culture…Jobot could be a good fit for you. Apply and let’s chat!

Job Details

3 Things that are Needed for our Technical Support + Facilities Manager job:

  • 2+ years managing a team of 5 or more support technicians
  • 2+ years managing a high tech office or environment
  • 2+ years of technical support experience within a Microsoft Windows environment, directly supporting end users day to day needs
  • Expertise with some of the following technologies: Active Directory, Office 365, Ring Central (or similar IP based phone software), Help Desk Ticketing Systems, Remote Support Tools, Custom Software Applications, Crestron

3 Things You will be Doing as our Technical Support + Facilities Manager:

  • Lead and grow a highly skilled support team to solve issues with great care and speed
  • Technical facilities management of the Jobot House
  • Hands-on with tickets and projects, especially as a support escalation, for both hardware and SaaS products support

3 Things that are GREAT about our Technical Support Manager job:

  • Research technical options to enhance the lives of our Jobot Family both locally and remote
  • Nurture and develop your team, helping them grow and succeed
  • Expand your leadership and management skills with our rapidly growing, culture based, cutting edge technology company

Where?

We have built Jobot House, our headquarters in beautiful Newport Beach, CA which will be your new work home – right on the water!

We will also set you up for success at your home office with:

  • A top of the line Surface Book Laptop
  • A Custom Stand-up Desk
  • Dual Monitors
  • Wireless Keyboard and Mouse
  • Headset

Apply and let’s chat! :)
Easy Apply Now
Easy Apply Now
Job Details
Managed by Jobot Pro
Location
Newport Beach, California
Job Type
Permanent
Compensation
$110,000 - $200,000