Accountant - Client Services/Relations

We are an online marketplace with customers all over the world. We make it easy for people to collect stuff and provide a marketplace that allows them to find stuff that they are excited about. We have a huge database and our business has grown over the years.

We offer the following:

• Health insurance
• 401K plan
• PTO
• Collaborative work environment

You will be responsible for the following:

• Filter and edit questions and requests between Clients and Bookkeepers, translating them into something the client can quickly understand and makes it easy for them to respond with what’s being requested
• Critically assess what the most important questions are and ensuring they’re being sent in priority order and being followed up on regularly
• Answer client questions with clear information that helps inform business leaders’ decisions
• Reply to all internal and external communication within 24 hours of business days, ensuring consistent communication with the team and clients