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A bit about us:

We are a high-growth organization dedicated to transforming healthcare through innovation, leadership, and excellence in patient care. Our mission is to support and empower healthcare professionals at every stage of their careers, helping them grow, lead, and leave a lasting impact in their field.

By providing the structure and resources of a larger network while preserving the personalized approach of private practice, we create an environment where providers can focus on delivering exceptional care. Our model addresses key challenges in the healthcare industry, including financial management, operational efficiency, and long-term career planning. Currently, we support numerous healthcare offices across multiple states, ensuring that both providers and patients receive the highest quality experience.

Why join us?

  • medical
  • dental
  • vision
  • 401k
  • PTO
  • paid holidays

Job Details

Accounts Receivable Specialist

The Accounts Receivable Specialist plays a critical role in maintaining financial health by ensuring the timely collection and reconciliation of outstanding balances. This position directly impacts both the business and patient experience.

Key Responsibilities:

Professionally interact and communicate with patients, insurance payors, and vendors.
Identify and reconcile outstanding patient balances by reviewing insurance details, including coverage plans, out-of-pocket expenses, and denials.
Compile data, prepare correspondence, and submit appeals for reconsideration in a timely manner.
Actively work to reduce aging accounts receivable (A/R), meeting measurable target goals for accounts over 90-120 days.
Contact patients by phone to collect outstanding balances, offering empathetic solutions such as payment plans or external financing options.
Investigate and resolve account discrepancies using available resources before referring accounts to third-party collections.
Work collaboratively with collection agencies for uncollectable accounts.
Address patient inquiries regarding balance statements, disputes, and payment options.
Provide monthly reports to the supervisor detailing patient balances, aging A/R, and collections progress.
Accurately reconcile and post claim payments to patient accounts, including electronic funds transfers (EFTs).
Maintain segregation of duties for daily cash receipts, ensuring accuracy in cash reconciliation and deposit processes.
Generate deposit reports, reconcile cash received, and submit reports for managerial review and approval.
Secure cash payments in a locked safe pending bank deposit.
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