Auto Claims Manager/Director
- $90,000 - $125,000
- Chicago, IL +1
A bit about us:
Are you a seasoned Auto Claims Manager or Director who's ready to take your career to the next level? Are you interested in sharing your expertise and leading a team of adjusters? If so, we have the perfect opportunity for you!
A tech-driven insurance company is in growth mode and expanding! In this role, you'll be overseeing a specific Property Damage Claims unit(s), ensuring that we follow state-mandated claims handling guidelines, conducting thorough investigations, and making sure our team members keep growing.
A tech-driven insurance company is in growth mode and expanding! In this role, you'll be overseeing a specific Property Damage Claims unit(s), ensuring that we follow state-mandated claims handling guidelines, conducting thorough investigations, and making sure our team members keep growing.
Why join us?
Sign-on Bonus, Great Benefits, Hybrid Remote Work flexibility, Growth Opportunity, Professional Development and training, Great Culture, PTO, 401K + match, tuition reimbursement, and much more!
Job Details
Responsibilities:
Qualifications:
- Lead, motivate, and guide the Auto Claims Unit.
- Keep an eye on our adjusters' work through file and diary reviews, ensuring everything is properly documented, claims are settled fairly, and our quality standards are met.
- Give the green light for claim settlements based on your investigations.
- Look at reports and come up with procedures to make our claim settlements and customer service even better.
- Ensure our procedures are effective and in line with regulations.
- Identify training needs and roll out training programs for our team and processes.
- Collaborate with other team members and departments to address any concerns.
- Develop and implement cost-effective strategies for handling claims.
- Spot and address any system issues, problems, or areas where we can improve.
- Manage the administrative side of the unit, including assigning new cases, selecting candidates, setting performance goals, conducting appraisals, and handling various reports and inquiries.
Qualifications:
- 5+ years of auto liability claims experience. Preferably in a supervisory or leadership position!
- Experience 5+ years managing personal auto files.
- Strong technical and administrative background in auto claims handling.
- Ability to work independently on technical and administrative matters in accordance with company policy and procedures.
- Great leadership, training and development skills.
- Excellent communication, interpersonal and organizational skills.