Bank Service Representative (Business Banking)
- $50,000 - $65,000
- Nashville, TN
Experienced Frontline Banking Specialist with Growth and Development!
A bit about us:
Deliver top-tier customer service, handle complex transactions, and grow your banking career in a dynamic, customer-focused environment.
This organization is dedicated to empowering customers and communities through personalized service and financial expertise. With a focus on operational excellence and regulatory compliance, the team works collaboratively to build lasting relationships and ensure a high-quality banking experience for every client.
This organization is dedicated to empowering customers and communities through personalized service and financial expertise. With a focus on operational excellence and regulatory compliance, the team works collaboratively to build lasting relationships and ensure a high-quality banking experience for every client.
Why join us?
- Serve as a trusted advisor on the frontline, working with both business and consumer clients
- Gain hands-on experience in wire transfers, new accounts, and complex banking transactions
- Be part of a team that values cross-training, career development, and continuous learning
Job Details
The Branch Service Representative supports daily branch operations with a focus on customer service, transaction processing, and account management. This role handles both routine and complex banking tasks independently and serves as a key point of contact for business and consumer clients. The position requires a strong understanding of financial products, regulatory compliance, and internal procedures.
Key Responsibilities:
Qualifications:
Additional Notes:
Key Responsibilities:
- Deliver exceptional service to clients, handling a range of banking transactions and inquiries
- Operate cash drawers, process teller functions, and assist with vault and cash ordering
- Handle domestic, international, and foreign currency wire transfers
- Open and maintain new personal and business accounts, ensuring compliance with CIP, CDD, and regulatory standards
- Review documentation for account approvals and process account changes
- Resolve online banking issues and support digital banking services
- Assist with daily reporting, audits, and certifications as assigned
- Maintain adherence to security procedures, dual controls, and regulatory requirements (BSA, OFAC, AML, etc.)
- Perform branch opening/closing duties and support cross-functional tasks as needed
Qualifications:
- 2-3+ years of banking experience
- Proficiency in Microsoft Office and banking systems
- Strong customer service, communication, and problem-solving skills
- Detail-oriented with solid organizational and time management abilities
- High school diploma or equivalent required
Additional Notes:
- Must uphold confidentiality, complete all required training, and comply with all operational policies and financial regulations
- May serve as backup for junior-level branch staff when needed
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy