Bilingual Operations Director - Business Development
- $200,000 - $250,000
- phoenix, AZ
Second in Command for growing civil construction company, strong bonus opportunity, awesome owner who has a big heart and looking for a Operations executive to help take them to the next level! Make this role your own!!
A bit about us:
Our client is a rapidly growing civil construction company specializing in underground cable services for communication service providers, including Cox and CenturyLink. They're about $11M in annual revenue and have seen steady year over year growth since being founded in 2011. As a subcontractor to major industry players like Wired and Gigapower, the company has established a strong presence in the East Valley and West Valley regions of Phoenix, AZ.
Why join us?
Exceptional compensation and will pay what's needed to find the best Operations Executive to join the company! Great opportunity to make this job your own and create an exciting, rewarding and lucrative career!
The Founder and Owner is a great leader, one of the nicest, most humble, kind, etc... with the BIGGEST HEART people you'll ever meet!
The Founder and Owner is a great leader, one of the nicest, most humble, kind, etc... with the BIGGEST HEART people you'll ever meet!
- Competitive compensation package with base salary up to $200,000 and performance-based bonuses up to $80,000.
- Opportunity to play a critical role in the company’s growth and strategic direction.
- Work closely with the CEO in a highly visible, influential role.
- Collaborative and supportive company culture with a focus on excellence and innovation.
Job Details
Position Overview: The Operations Manager will serve as the right-hand person to the CEO and play a pivotal role in driving the company’s growth strategy. This individual will be responsible for managing day-to-day operations while overseeing both field employees and administrative/accounting staff. The primary focus will be on sales, business development, and expanding the company's footprint in the market, driving a revenue growth target of 15-17% year-over-year.
In addition to overseeing the company's operational efficiency, the Operations Manager will lead efforts in business development, customer relationship management, financial oversight, and project management, ensuring that all projects are delivered on time, within budget, and to the highest quality standards.
Key Responsibilities:
Business Development & Sales:
o Drive new business development by identifying and pursuing new opportunities with both existing and potential clients in the civil construction and underground cable services sector.
o Build and maintain relationships with key stakeholders, including major telecom companies like Cox, CenturyLink, and others.
o Collaborate with the CEO to develop sales strategies and growth initiatives, contributing to a target revenue increase of 15-17% annually.
o Lead the preparation and submission of bids for new projects, ensuring accuracy, competitiveness, and alignment with client needs.
Operations Management:
o Oversee the daily operations of the company, managing field teams and administrative/accounting staff to ensure maximum productivity and efficiency.
o Monitor and enforce compliance with company standards, safety protocols, and regulatory requirements.
o Maintain project timelines and ensure all projects are delivered on schedule and within budget. Perform progress reporting to track project status and provide updates to clients and internal stakeholders.
o Develop and implement operational processes that improve overall efficiency, reduce costs, and optimize resource allocation.
Financial Oversight & Reporting:
o Work closely with accounting and finance teams to monitor and analyze financial performance, including overseeing the budgeting and forecasting process.
o Review and approve financial statements, ensuring the company is meeting its financial goals and targets.
o Utilize QuickBooks for financial management, ensuring accurate accounting and timely reporting.
o Drive profitability by identifying opportunities for cost savings, margin improvement, and operational efficiencies.
Leadership & Decision-Making:
o Act as a trusted advisor to the CEO, providing guidance and support on critical business decisions, including operational improvements, sales strategies, and long-term planning.
o Lead, motivate, and mentor a high-performing team, ensuring effective communication and alignment across departments.
o Make tough decisions when necessary, demonstrating confidence in managing conflict, resolving issues, and balancing competing priorities.
Client & Project Management:
o Ensure successful execution of projects, from bidding to completion, with a focus on customer satisfaction, quality control, and timely delivery.
o Provide regular updates to clients on project status, handling progress reports, change orders, and any challenges that arise during project execution.
o Manage project budgets and timelines to ensure the company’s projects are executed efficiently and profitably.
Qualifications:
Experience: Minimum of 7-10 years of experience in civil construction operations management, with a strong focus on business development, sales, and project management. Experience working with underground cable services for telecom providers is highly preferred.
o Bilingual in Spanish/English
o Highly organized and detail-oriented.
o Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and QuickBooks.
o Ability to handle multiple priorities and manage complex projects.
o Strong understanding of safety protocols and regulations in construction.
Personal Characteristics:
In addition to overseeing the company's operational efficiency, the Operations Manager will lead efforts in business development, customer relationship management, financial oversight, and project management, ensuring that all projects are delivered on time, within budget, and to the highest quality standards.
Key Responsibilities:
Business Development & Sales:
o Drive new business development by identifying and pursuing new opportunities with both existing and potential clients in the civil construction and underground cable services sector.
o Build and maintain relationships with key stakeholders, including major telecom companies like Cox, CenturyLink, and others.
o Collaborate with the CEO to develop sales strategies and growth initiatives, contributing to a target revenue increase of 15-17% annually.
o Lead the preparation and submission of bids for new projects, ensuring accuracy, competitiveness, and alignment with client needs.
Operations Management:
o Oversee the daily operations of the company, managing field teams and administrative/accounting staff to ensure maximum productivity and efficiency.
o Monitor and enforce compliance with company standards, safety protocols, and regulatory requirements.
o Maintain project timelines and ensure all projects are delivered on schedule and within budget. Perform progress reporting to track project status and provide updates to clients and internal stakeholders.
o Develop and implement operational processes that improve overall efficiency, reduce costs, and optimize resource allocation.
Financial Oversight & Reporting:
o Work closely with accounting and finance teams to monitor and analyze financial performance, including overseeing the budgeting and forecasting process.
o Review and approve financial statements, ensuring the company is meeting its financial goals and targets.
o Utilize QuickBooks for financial management, ensuring accurate accounting and timely reporting.
o Drive profitability by identifying opportunities for cost savings, margin improvement, and operational efficiencies.
Leadership & Decision-Making:
o Act as a trusted advisor to the CEO, providing guidance and support on critical business decisions, including operational improvements, sales strategies, and long-term planning.
o Lead, motivate, and mentor a high-performing team, ensuring effective communication and alignment across departments.
o Make tough decisions when necessary, demonstrating confidence in managing conflict, resolving issues, and balancing competing priorities.
Client & Project Management:
o Ensure successful execution of projects, from bidding to completion, with a focus on customer satisfaction, quality control, and timely delivery.
o Provide regular updates to clients on project status, handling progress reports, change orders, and any challenges that arise during project execution.
o Manage project budgets and timelines to ensure the company’s projects are executed efficiently and profitably.
Qualifications:
Experience: Minimum of 7-10 years of experience in civil construction operations management, with a strong focus on business development, sales, and project management. Experience working with underground cable services for telecom providers is highly preferred.
- Leadership: Proven track record of leading teams and managing cross-functional departments, including field teams, administrative staff, and financial teams.
- Sales & Business Development: Strong background in identifying and securing new business, as well as managing client relationships. Experience with bidding and preparing proposals for construction projects is a plus.
- Financial Acumen: Strong understanding of financial management, including budgeting, forecasting, and financial reporting. Proficiency in QuickBooks or similar accounting software is required.
- Project Management: Experience in overseeing construction projects from inception to completion, with an ability to monitor project timelines, budgets, and deliverables.
- Decision-Making & Problem-Solving: Ability to make difficult decisions under pressure, with a focus on driving results and overcoming obstacles.
- Education: Bachelor’s degree in Business Administration, Construction Management, or a related field. An MBA or relevant certifications in project management or business development are a plus.
- Skills:
o Bilingual in Spanish/English
o Highly organized and detail-oriented.
o Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and QuickBooks.
o Ability to handle multiple priorities and manage complex projects.
o Strong understanding of safety protocols and regulations in construction.
Personal Characteristics:
- Driven, goal-oriented, and committed to achieving company growth targets.
- A decisive and strategic thinker with a high level of integrity.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.
- Strong interpersonal skills with the ability to build relationships with clients, colleagues, and industry partners.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.