Billing & Collections Manager (Law Firm)
- $120,000 - $145,000
- Atlanta, GA
- Hybrid
A bit about us:
Our client is a prominent Am Law 200 law firm. With approximately 350 employees, the firm serves clients across healthcare, real estate, litigation and dispute resolution, business transactions, fintech, global commerce, government investigations, and logistics and transportation.
This role sits inside an active financial systems modernization effort, meaning process improvements built now get embedded into the new platform rather than worked around - a rare opportunity to shape infrastructure rather than inherit it.
This role sits inside an active financial systems modernization effort, meaning process improvements built now get embedded into the new platform rather than worked around - a rare opportunity to shape infrastructure rather than inherit it.
Why join us?
401(k) plus annual discretionary profit-sharing
Health coverage: Choice of 3 medical plans with employer-funded HSA and 24/7 telehealth, plus dental and vision - all eligible day one
Life & Disability
Long-Term Disability - eligible day one; Short-Term Disability after 1 year
FSAs - Limited Purpose (dental/vision) and Dependent Care flexible spending accounts, eligible day one
Family support - 50% childcare tuition subsidy at a partnered Atlanta-area daycare, plus Dependent Care FSA
Wellness & lifestyle - On-site biometric screenings, quarterly wellness challenges with redeemable rewards, and a parking/transit subsidy for Atlanta staff
Health coverage: Choice of 3 medical plans with employer-funded HSA and 24/7 telehealth, plus dental and vision - all eligible day one
Life & Disability
Long-Term Disability - eligible day one; Short-Term Disability after 1 year
FSAs - Limited Purpose (dental/vision) and Dependent Care flexible spending accounts, eligible day one
Family support - 50% childcare tuition subsidy at a partnered Atlanta-area daycare, plus Dependent Care FSA
Wellness & lifestyle - On-site biometric screenings, quarterly wellness challenges with redeemable rewards, and a parking/transit subsidy for Atlanta staff
Job Details
A prominent Am Law 200 law firm with offices in the Southeast and Mid-Atlantic is creating a new leadership position to own its revenue cycle from prebill through cash realization. This is a build role, not a caretaker one: lead a 10-person billing team across two offices and drive measurable improvement in invoice quality, days-to-bill, days-to-cash, and aged receivables - while the firm rolls out a new billing system.
We need a working manager: comfortable leading the function and holding attorneys accountable to policy, but just as comfortable opening a prebill, diagnosing an e-billing rejection, or tracing a billing-to-payment audit trail.
What You'll Own
Billing cycle end to end: calendar, prebill distribution/return, invoice generation, complex/split billing, e-billing submission, accuracy and timeliness across the board
Invoice quality & compliance: aligning invoices to engagement letters, fee arrangements, and outside counsel guidelines to prevent rejections rather than appeal them
Collections & aged AR: dunning cadence, promise-to-pay tracking, monthly aging analysis by client/matter/attorney, with a prioritized action plan
Prebill & time-entry discipline: enforcing policy attorney by attorney, escalating chronic delinquency
Disputes & payment plans: client billing disputes, deductions, appeals, structured payment arrangements, credit/matter hold recommendations
The team: 10 people (incl. a supervisor and DC-based specialist): assignments, standards, coaching, performance management, cross-training
Policy & controls : written procedures, segregation of duties, audit-ready documentation
Process improvement : workflow redesign, data remediation, automation, UAT/rollout of system changes
Reports to revenue leadership; partners with practice groups, intake, reporting/analytics, and IT. Rate setting, fee approval, cash application, and forecasting sit above this role: your focus is execution.
Specific targets set with Finance leadership against a documented baseline in the first 90 days.
What You Bring
7+ years of progressive legal/professional-services billing, collections, and AR experience
3+ years directly managing a team (at least 5–6 people), including performance management
Command of law-firm billing: prebill workflow, complex/split billing, LEDES, alternative fee arrangements, trust/retainer application, write-off controls
Command of commercial collections: aging analysis, escalation, payment arrangements, direct attorney/client conversations
Working proficiency with e-billing platforms/portals, including rejections and appeals
Advanced Excel; independent ability to build and audit billing/AR analyses
Proficiency in an enterprise time-and-billing system (Aderant, SAP, Elite, or similar)
Ability to set standards and hold difficult conversations with composure
Bachelor's degree in accounting, finance, business, or equivalent experience
Logistics
Hybrid: onsite first 90 days, then 2 days remote/week
Location: Atlanta, GA
Travel: ~quarterly to NE office
We need a working manager: comfortable leading the function and holding attorneys accountable to policy, but just as comfortable opening a prebill, diagnosing an e-billing rejection, or tracing a billing-to-payment audit trail.
What You'll Own
Billing cycle end to end: calendar, prebill distribution/return, invoice generation, complex/split billing, e-billing submission, accuracy and timeliness across the board
Invoice quality & compliance: aligning invoices to engagement letters, fee arrangements, and outside counsel guidelines to prevent rejections rather than appeal them
Collections & aged AR: dunning cadence, promise-to-pay tracking, monthly aging analysis by client/matter/attorney, with a prioritized action plan
Prebill & time-entry discipline: enforcing policy attorney by attorney, escalating chronic delinquency
Disputes & payment plans: client billing disputes, deductions, appeals, structured payment arrangements, credit/matter hold recommendations
The team: 10 people (incl. a supervisor and DC-based specialist): assignments, standards, coaching, performance management, cross-training
Policy & controls : written procedures, segregation of duties, audit-ready documentation
Process improvement : workflow redesign, data remediation, automation, UAT/rollout of system changes
Reports to revenue leadership; partners with practice groups, intake, reporting/analytics, and IT. Rate setting, fee approval, cash application, and forecasting sit above this role: your focus is execution.
Specific targets set with Finance leadership against a documented baseline in the first 90 days.
What You Bring
7+ years of progressive legal/professional-services billing, collections, and AR experience
3+ years directly managing a team (at least 5–6 people), including performance management
Command of law-firm billing: prebill workflow, complex/split billing, LEDES, alternative fee arrangements, trust/retainer application, write-off controls
Command of commercial collections: aging analysis, escalation, payment arrangements, direct attorney/client conversations
Working proficiency with e-billing platforms/portals, including rejections and appeals
Advanced Excel; independent ability to build and audit billing/AR analyses
Proficiency in an enterprise time-and-billing system (Aderant, SAP, Elite, or similar)
Ability to set standards and hold difficult conversations with composure
Bachelor's degree in accounting, finance, business, or equivalent experience
Logistics
Hybrid: onsite first 90 days, then 2 days remote/week
Location: Atlanta, GA
Travel: ~quarterly to NE office
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Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy