Collections Specialist

Building on a tradition of excellence we serve employees, volunteers, and the families of the Department of Interior. We provide financial wellness through our commitment to customer service and a dedication to provide world-class products and services from banking, lending, insurance, and investments.

We offer all full-time employees a comprehensive benefits package which includes a pension plan AND 401k retirement plan with employer matching, education assistance, health, dental, vision, prescription drug, life insurance and AD&D, short- and long-term disability, PTO, discounts on loans and many free services. No weekends.

We are seeking a Collections Specialist to work in Reston, VA to secure the credit union assets and protect from financial loss. Processes credit insurance coverage, as well as collateral protection, and handles title work for secured loans. Maintains document management system for the Credit Union. Complies with all Credit Union rules and regulations, including BSA/AML, and Loan and Fair Lending Policies.

Skills you need:
1-3 year of collections experience, collector at a bank or credit union
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.