Commercial Lines Account Manager

We have been successfully exceeding client expectations for over 25 yrs.

We treat you with respect.
o We pay well.
o We give annual (at least annual) reviews both performance and compensation.
As an example, in the recession every account manager received a review and a
raise every year. We have never had a layoff.
o We have great benefits. As an example, our health insurance rates have not
risen for our associates in 10 years.
o Even though non sales people have no sales quotas, if you happen to generate
any new accounts that are unrelated to active accounts, we pay 25% new
and renewal. (This is subject to change but we won’t change it for you if we
don’t change if for everyone else).
o We have a great work environment. Generally speaking, many have
commented on how little drama we have.
o We have regular company events such as (pre-pandemic and we expect post-pandemic):
 Monthly full agency meetings.
 Monthly birthday lunches.
 World class holidays off
 Regular company events such as comedy nights, magic nights, Holiday
party, trivia night.
 Fun contests such as our free Super Bowl pool, Halloween costume
contest, chili cook-off, March Madness etc.

Job Description: Commercial Lines Account Manager

Are you ready to “Step Up” and join the best service organization in the insurance business?

We are looking for a results-oriented, experienced Commercial Lines Account Manager who is highly customer service focused and enjoys working in a fast-paced, professional environment. If you do a great job and are fully committed to being a great team player you will thrive.

Job Responsibilities:

· Service all aspects of our clients’ insurance needs, usually in partnership with an Account Executive or Producer, from renewal preparation and marketing to policy administration

· Gather information from clients and prepare applications for submission to insurance carriers

· Prepare proposals and insurance summaries based on evaluation of client coverage needs

· Process new business, renewals, endorsements, cancellations and rewrites

· Explain insurance policies and coverages, suggest coverage enhancements, and resolve general customer inquiries

· Maintain accurate electronic client account records and adhere to agency procedures

· Nurture strong relationships with clients and insurance carrier representatives

Core Competencies:

· Exceptional aptitude for customer service

· Excellent time management skills and a sense of urgency

· Proven hands on experience with an in-depth understanding of Commercial Lines Coverages

· Minimum of 3 years of insurance agency experience in an Account Manager or similar role required

· Currently managing a commercial book valued between $2-3+M

· Experience providing heavy supporting assistance to a book of business

· Detail oriented with strong written and verbal communication skills

· Outstanding team player and collaborator

· In-depth technical knowledge of commercial lines coverages and exposures

· Property & casualty license preferred

· Proficiency with Microsoft Office and electronic database software preferred

· Upbeat attitude and problem solving skills; able to work on a 2 to 3 person team to provide outstanding service

Compensation and Benefits:

· Competitive compensation

· Full-time benefits package including medical, dental, life, disability, 401K, vacation and sick time

· Healthy, positive culture