Commercial Lines Account Manager
- $75,000 - $80,000
- St. Louis, MO
A bit about us:
We are an independent insurance broker providing a full range of risk management and insurance products and services to clients locally, nationally, and internationally.
Why join us?
We have become one of the largest privately owned, independent insurance brokerage firms in the country.
Job Details
The Commercial Lines Account Manager is responsible for managing and servicing a book of commercial insurance business by providing exceptional client service and maintaining strong relationships with clients, carriers, and team members. This role involves handling all aspects of the policy life cycle, including renewals, endorsements, certificates, marketing, and daily client needs.
Key Responsibilities:
Manage a designated book of commercial insurance business, including renewals and new business support.
Serve as the primary client contact, delivering timely and accurate responses to inquiries and service requests.
Review and process policy endorsements, audits, cancellations, and reinstatements.
Prepare renewal proposals and marketing submissions, working with underwriters to negotiate terms and pricing.
Issue and manage certificates of insurance, evidence of insurance, binders, and auto ID cards.
Maintain complete and accurate documentation in the agency management system (e.g., Epic, AMS360, Applied).
Identify opportunities for cross-selling or upselling additional coverage or services.
Monitor claims activity and assist clients with the claims process as needed.
Ensure compliance with agency procedures and industry regulations.
Support producers and senior account executives with presentations, coverage comparisons, and client communications.
Qualifications:
3+ years of experience in commercial insurance account management.
Active Property & Casualty Insurance License required.
Strong knowledge of commercial lines products including General Liability, Property, Auto, Workers’ Compensation, and Umbrella.
Familiarity with marketing to standard and surplus lines markets.
Proficiency with insurance agency management systems (EPIC, AMS360, Applied, etc.).
Excellent organizational, time management, and communication skills.
Ability to prioritize and manage multiple deadlines effectively.
Team-oriented mindset with a proactive, service-driven attitude.
Key Responsibilities:
Manage a designated book of commercial insurance business, including renewals and new business support.
Serve as the primary client contact, delivering timely and accurate responses to inquiries and service requests.
Review and process policy endorsements, audits, cancellations, and reinstatements.
Prepare renewal proposals and marketing submissions, working with underwriters to negotiate terms and pricing.
Issue and manage certificates of insurance, evidence of insurance, binders, and auto ID cards.
Maintain complete and accurate documentation in the agency management system (e.g., Epic, AMS360, Applied).
Identify opportunities for cross-selling or upselling additional coverage or services.
Monitor claims activity and assist clients with the claims process as needed.
Ensure compliance with agency procedures and industry regulations.
Support producers and senior account executives with presentations, coverage comparisons, and client communications.
Qualifications:
3+ years of experience in commercial insurance account management.
Active Property & Casualty Insurance License required.
Strong knowledge of commercial lines products including General Liability, Property, Auto, Workers’ Compensation, and Umbrella.
Familiarity with marketing to standard and surplus lines markets.
Proficiency with insurance agency management systems (EPIC, AMS360, Applied, etc.).
Excellent organizational, time management, and communication skills.
Ability to prioritize and manage multiple deadlines effectively.
Team-oriented mindset with a proactive, service-driven attitude.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.