Computer Support Technician
- $32 - $37
- Houston, TX
6 month contract w/Leading Energy Supplier in Houston!
A bit about us:
We make the products that fuel everyday life. We refine, transport and market motor fuels, lubricants, petrochemicals, and other industrial products. Currently we are looking to bring on some IT Support Professionals for a 6 month contract to start out.
Why join us?
Excellent Medical, Dental and Vision benefits!
401k
Sick Pay
401k
Sick Pay
Job Details
Minimum Qualifications
Certifications: Certifications such as CompTIA A+ or equivalent are advantageous but not mandatory.
Job Duties
The work environment involves working in an office setting, providing support either in person or remotely. The role may require lifting and moving computer equipment, as well as extended periods of sitting and using a computer.
- Education: High school diploma or equivalent required; an associate degree in a related field is preferred.
- Skills:
- Ability to troubleshoot and resolve technical issues.
- Proficiency in installing and configuring personal computer systems.
- Familiarity with latest productivity tools and modern desktop environments.
- Strong communication skills to effectively assist users and collaborate with colleagues.
- Attention to detail and ability to document support activities accurately.
Certifications: Certifications such as CompTIA A+ or equivalent are advantageous but not mandatory.
Job Duties
- Installation and Configuration: Set up new computer systems, install software, and configure hardware to meet user needs. Remove old computer systems and related hardware, perform asset inventory reporting
- Troubleshooting: Diagnose and resolve technical issues related to hardware, software.
- User Support: Provide assistance to users experiencing technical difficulties and offer guidance on the use of computer systems and software applications.
- Maintenance: Perform regular maintenance on computer systems, including updates and patches to software and operating systems.
- Documentation: Maintain accurate records of support requests, resolutions, and configurations utilizing CITGO ticketing system.
- Training: Assist in training users on new systems and software applications after upgrades and replacements.
- Communication: Communicate effectively with users, colleagues, and management to ensure timely resolution of issues.
The work environment involves working in an office setting, providing support either in person or remotely. The role may require lifting and moving computer equipment, as well as extended periods of sitting and using a computer.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.