Construction Customer Service Representative
- Consulting
- $23 - $26
- Fresno, CA
Builder with Customer Service Representative - Construction or Warranty Experience Needed
A bit about us:
This homebuilding company is known for offering a dynamic and fast-paced work environment where employees often highlight the supportive culture and opportunities to learn. Team members appreciate the chance to work closely with homeowners and subcontractors, gaining valuable experience in customer service and construction processes.
As a Customer Service Representative you will need to have at least 1+ years of recent construction industry exposure.
The company provides a solid foundation for those interested in the residential construction industry, especially for individuals who value hands-on experience and a team-oriented atmosphere.
As a Customer Service Representative you will need to have at least 1+ years of recent construction industry exposure.
The company provides a solid foundation for those interested in the residential construction industry, especially for individuals who value hands-on experience and a team-oriented atmosphere.
Why join us?
Supportive culture
Hands-on learning
Team collaboration
Work-life balance
Industry experience
Hands-on learning
Team collaboration
Work-life balance
Industry experience
Job Details
Job Details:
Our organization is seeking a highly motivated, detail-oriented Consulting Construction Customer Service Representative to join our dynamic team. This role is integral to our commitment to providing outstanding customer service and maintaining our reputation for excellence within the construction industry. The successful candidate will have a strong background in construction, project management, and customer service. This position involves a high level of interaction with clients, construction professionals, and tradespeople, requiring excellent communication and interpersonal skills.
Responsibilities:
1. Conduct thorough and professional walkthroughs of construction tracts, identifying potential issues and ensuring all work meets our high standards.
2. Manage warranty requests, including evaluation of validity, scheduling of repairs, and communication with clients.
3. Troubleshoot construction-related issues, utilizing a strong understanding of various trades and construction processes.
4. Maintain a detailed punch list of tasks to be completed, and ensure timely ordering of necessary materials.
5. Maintain regular communication with clients, tradespeople, and team members, providing status updates and addressing any concerns or questions.
6. Manage scheduling of tradespeople, ensuring efficient and effective use of resources.
7. Carry out warranty repairs, ensuring all work is completed to the highest standard and within the agreed timeframe.
8. Manage project calendars, ensuring all deadlines are met and projects are completed on schedule.
9. Demonstrate a high level of professionalism at all times, representing our company in a positive and professional manner.
Qualifications:
1. 1+ years of experience in the construction industry, with a focus on customer service and project management.
2. Strong knowledge of various trades and construction processes.
3. Proven ability to troubleshoot construction-related issues and carry out warranty repairs.
4. Excellent communication and interpersonal skills, with a proven ability to maintain regular communication with clients and team members.
5. Strong organizational skills, with proven ability to manage project calendars and scheduling.
6. Experience with ordering construction materials and managing a detailed punch list of tasks.
7. Proven ability to conduct professional walkthroughs and evaluate warranty requests.
8. High level of professionalism, with a commitment to representing our company in a positive and professional manner.
9. Strong problem-solving skills, with a proven ability to identify and address potential issues.
Our organization is seeking a highly motivated, detail-oriented Consulting Construction Customer Service Representative to join our dynamic team. This role is integral to our commitment to providing outstanding customer service and maintaining our reputation for excellence within the construction industry. The successful candidate will have a strong background in construction, project management, and customer service. This position involves a high level of interaction with clients, construction professionals, and tradespeople, requiring excellent communication and interpersonal skills.
Responsibilities:
1. Conduct thorough and professional walkthroughs of construction tracts, identifying potential issues and ensuring all work meets our high standards.
2. Manage warranty requests, including evaluation of validity, scheduling of repairs, and communication with clients.
3. Troubleshoot construction-related issues, utilizing a strong understanding of various trades and construction processes.
4. Maintain a detailed punch list of tasks to be completed, and ensure timely ordering of necessary materials.
5. Maintain regular communication with clients, tradespeople, and team members, providing status updates and addressing any concerns or questions.
6. Manage scheduling of tradespeople, ensuring efficient and effective use of resources.
7. Carry out warranty repairs, ensuring all work is completed to the highest standard and within the agreed timeframe.
8. Manage project calendars, ensuring all deadlines are met and projects are completed on schedule.
9. Demonstrate a high level of professionalism at all times, representing our company in a positive and professional manner.
Qualifications:
1. 1+ years of experience in the construction industry, with a focus on customer service and project management.
2. Strong knowledge of various trades and construction processes.
3. Proven ability to troubleshoot construction-related issues and carry out warranty repairs.
4. Excellent communication and interpersonal skills, with a proven ability to maintain regular communication with clients and team members.
5. Strong organizational skills, with proven ability to manage project calendars and scheduling.
6. Experience with ordering construction materials and managing a detailed punch list of tasks.
7. Proven ability to conduct professional walkthroughs and evaluate warranty requests.
8. High level of professionalism, with a commitment to representing our company in a positive and professional manner.
9. Strong problem-solving skills, with a proven ability to identify and address potential issues.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.