Credit & Collections Specialist

We are a leading wholesale distributor serving the beauty industry with a broad portfolio of professional products and solutions. For decades, we have built our reputation on exceptional customer service, strong industry relationships, and a commitment to operational excellence.

Our success is driven by dedicated employees who take pride in delivering value to customers every day. As we continue to grow, we remain focused on fostering a collaborative, team-oriented culture where employees have the opportunity to learn, contribute, and build rewarding careers.

If you're looking to join a stable, established organization with a strong market presence and a people-first approach, we'd love to hear from you.

* Join an established and growing industry leader with a strong reputation and decades of success.
* Become part of a collaborative team where your contributions are valued and recognized.
* Enjoy a stable work environment with long-term career growth opportunities.
* Gain exposure to both credit and collections functions, allowing you to expand your professional skill set.
* Work in a fast-paced business that serves a diverse customer base across a thriving industry.
* Be part of a company that promotes teamwork, professional development, and internal advancement.
* Competitive compensation, comprehensive benefits, and a culture focused on employee success.

We are seeking a dynamic and experienced Credit Collections Clerk to join our high-performing team. The ideal candidate will be responsible for managing and securing revenue by verifying and posting receipts, resolving discrepancies, and ensuring all accounts are up to date. This role requires excellent communication skills, a strong understanding of financial processes, and a keen eye for detail. This is a fantastic opportunity to contribute to a vibrant and growing company, with a focus on achieving business objectives and supporting our sales team.

Responsibilities:

1. Manage and maintain all aspects of credit and collections activities.
2. Ensure timely and effective collection of all debts and customers’ payments.
3. Negotiate with clients in non-payment cases.
4. Maintain accurate and up-to-date customer data.
5. Monitor and report on deviations from credit standards.
6. Ensure the achievement of set targets for collections and delinquency.
7. Work closely with the sales team to resolve credit issues.
8. Prepare reports on account status and collection activity.
9. Develop and implement strategies to increase the number of successful collections.
10. Adhere to all relevant legal regulations and internal policies.

Qualifications:

1. A minimum of 2+ years of experience in credit and collections, preferably within the sales industry.
2. Proven experience in customer service.
3. Strong understanding of financial processes, including billing and collections procedures.
4. Excellent communication and negotiation skills.
5. High degree of accuracy and attention to detail.
6. Proficiency in Microsoft Office Suite, particularly Excel.
7. Strong analytical skills and ability to resolve complex problems.
8. Ability to work independently and manage multiple priorities.
9. High level of integrity and trustworthiness.
10. Bachelor’s degree in Finance, Accounting, or related field is preferred.

The ideal candidate will be a team player who is also capable of working independently. They will have a proven track record of maintaining customer relationships while ensuring the financial health of the company. If you are a motivated individual with a passion for finance and sales, we would love to hear from you!