Customer Service Representative
- Consulting
- $18 - $20
- Fresno, CA
Special Project - Customer Service Representative for Real Estate Organization
A bit about us:
We are a stable and growing organization that takes pride in providing high‑quality property management services. Our culture emphasizes teamwork, integrity, and professional growth, offering employees the opportunity to contribute meaningfully while building long‑term careers.
Why join us?
Short‑term, defined project — ideal for candidates seeking flexible work or between transitions, with a clear start and end date
Above‑entry hourly pay for a brief assignment, offering quick, meaningful income without a long‑term commitment
Hands‑on, autonomous work with minimal micromanagement and direct communication with leadership
Professional exposure to real‑world property operations and customer experience evaluation
Straightforward responsibilities with clear expectations, structured guidance, and reporting support
Great resume booster for candidates with backgrounds in customer service, leasing, administration, or property management
Above‑entry hourly pay for a brief assignment, offering quick, meaningful income without a long‑term commitment
Hands‑on, autonomous work with minimal micromanagement and direct communication with leadership
Professional exposure to real‑world property operations and customer experience evaluation
Straightforward responsibilities with clear expectations, structured guidance, and reporting support
Great resume booster for candidates with backgrounds in customer service, leasing, administration, or property management
Job Details
Key Responsibilities
Conduct phone calls and onsite visits to assigned properties while posing as a prospective resident
Evaluate leasing interactions, responsiveness, professionalism, and overall customer experience
Follow specific scenarios and instructions provided by leadership
Observe and document leasing practices, communication, and onsite presentation
Compile clear, accurate reports summarizing findings and observations
Report to the corporate office as needed to meet with leadership and review assignments
Maintain discretion, professionalism, and confidentiality throughout the assignment
Qualifications
Strong communication and interpersonal skills
High attention to detail and ability to objectively document observations
Comfortable engaging with leasing staff and asking standard application‑related questions
Reliable, punctual, and able to follow structured instructions
Proficient with basic reporting and written summaries
Ability to travel locally between assigned properties
Conduct phone calls and onsite visits to assigned properties while posing as a prospective resident
Evaluate leasing interactions, responsiveness, professionalism, and overall customer experience
Follow specific scenarios and instructions provided by leadership
Observe and document leasing practices, communication, and onsite presentation
Compile clear, accurate reports summarizing findings and observations
Report to the corporate office as needed to meet with leadership and review assignments
Maintain discretion, professionalism, and confidentiality throughout the assignment
Qualifications
Strong communication and interpersonal skills
High attention to detail and ability to objectively document observations
Comfortable engaging with leasing staff and asking standard application‑related questions
Reliable, punctual, and able to follow structured instructions
Proficient with basic reporting and written summaries
Ability to travel locally between assigned properties
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy