Customer Service Representative
- Consulting
- $20 - $22
- Camarillo, CA
Hybrid - Customer Service Representative
A bit about us:
Are you a professional who thrives in a dynamic, fast-paced environment? Do you have a passion for providing top-notch customer service, and do you have a background in the Accounting and Finance industry? If so, we have an exciting opportunity for you! Our company is seeking a Customer Service Representative who will serve as a liaison between our company and our clients. This position requires a high level of professionalism and excellent communication skills. The ideal candidate will have a keen eye for detail, be highly organized, and have experience dealing with vendors. This position requires 2+ years of experience.
Why join us?
If you are a dedicated professional with a passion for providing exceptional customer service and have the qualifications listed above, we would love to hear from you. This is a fantastic opportunity to join a dynamic, growing company in the Accounting and Finance industry. Apply today and take the next step in your career!
Job Details
Responsibilities:
As a Consulting Customer Service Representative, your primary responsibilities will include:
1. Acting as the main point of contact for clients, answering queries, and resolving issues promptly and professionally.
2. Providing consultative services to clients regarding our financial products and services.
3. Maintaining and managing client accounts, ensuring all financial transactions are accurate and up-to-date.
4. Building and maintaining strong relationships with vendors, negotiating contracts, and managing vendor payments.
5. Working closely with the accounting team to ensure all financial data is accurate and timely.
6. Identifying opportunities to improve customer service processes and procedures.
7. Participating in training and professional development opportunities to stay updated with industry trends and advancements.
Qualifications:
The ideal candidate for the Consulting Customer Service Representative position will possess the following qualifications:
1. A minimum of 2 years of experience in a customer service role within the Accounting and Finance industry.
2. Proven experience dealing with vendors, including negotiating contracts and managing payments.
3. Exceptional attention to detail and a high level of organization.
4. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and vendors.
5. Knowledge of accounting principles and financial services.
6. The ability to work in a fast-paced environment, handle multiple tasks simultaneously, and meet deadlines.
7. Strong problem-solving skills, with the ability to think on your feet and provide effective solutions.
8. Proficiency in using accounting software and Microsoft Office Suite.
9. A Bachelor's degree in Accounting, Finance, or a related field is preferred.
As a Consulting Customer Service Representative, your primary responsibilities will include:
1. Acting as the main point of contact for clients, answering queries, and resolving issues promptly and professionally.
2. Providing consultative services to clients regarding our financial products and services.
3. Maintaining and managing client accounts, ensuring all financial transactions are accurate and up-to-date.
4. Building and maintaining strong relationships with vendors, negotiating contracts, and managing vendor payments.
5. Working closely with the accounting team to ensure all financial data is accurate and timely.
6. Identifying opportunities to improve customer service processes and procedures.
7. Participating in training and professional development opportunities to stay updated with industry trends and advancements.
Qualifications:
The ideal candidate for the Consulting Customer Service Representative position will possess the following qualifications:
1. A minimum of 2 years of experience in a customer service role within the Accounting and Finance industry.
2. Proven experience dealing with vendors, including negotiating contracts and managing payments.
3. Exceptional attention to detail and a high level of organization.
4. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and vendors.
5. Knowledge of accounting principles and financial services.
6. The ability to work in a fast-paced environment, handle multiple tasks simultaneously, and meet deadlines.
7. Strong problem-solving skills, with the ability to think on your feet and provide effective solutions.
8. Proficiency in using accounting software and Microsoft Office Suite.
9. A Bachelor's degree in Accounting, Finance, or a related field is preferred.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.