Customer Success Manager (Onsite in New York City)
- $80,000 - $100,000
- New York, NY +1
We are a growing VC backed startup looking to hire Customer Success Managers who can work at our office in New York City.
A bit about us:
We are a growing startup in New York City looking to hire Customer Success Managers who have at least 3+ years of experience in customer success, account management, or a related field, ideally in a startup or fast-paced technology environment. Your most recent professional experience should be in a CS role.
Why join us?
- - Growing startup where you can move fast and have lots of ownership
- - Competitive compensation + equity
- - Work directly with the founders and build the company
Job Details
Requirements for this role:
- - At least 3+ years of experience in customer success, account management, or a related field, ideally in a startup or fast-paced technology environment
- - Proven track record of increasing customer satisfaction, adoption, and retention
- - Excellent communication and interpersonal skills, with ability to build relationships with customers and internal stakeholders
- - Strategic thinking and the ability to create and execute customer success strategies and processes from the ground up
- - Experience with customer success technologies (like CRM, CS software, etc.), and data analytics tools
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.