Customer Success Manager

Great Fintech Software Company!

  • Atlanta, GA
Easy Apply Now

A bit about us:

We are a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world.

We are the creators of an Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience.

Why join us?

More than 120 financials around the world have standardized on our omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints.

Job Details

Deliver strategic value to our Enterprise Customers through their entire relationship with us by building a stronger operation.
  • You hold a Bachelor’s degree in a relevant field; MBA preferred.
  • You are a well-seasoned professional with proven senior Account Management experience (C-level Clients), in a Digital; Software; or Technology environment.
  • Former teams describe you as a strong pragmatic leader bringing out the best in them.
  • As a person, you are motivated; goal oriented; persistent and a skilled negotiator with the proven track record of driving change with clients.

In this role, you make a significant contribution helping Enterprise Customers successfully execute their Digital Transformation Program through our Products, Professional Services and your strategic insights.
  • You will be measured on revenue growth, customer satisfaction, customer retention and customer reference-ability.
  • You will be responsible for some of our strategic partnerships and work closely with the customer senior executive teams.
  • You drive continuous improvement efforts to support our customers in the most efficient and cost effective manner without losing track of contractual commitments and SLA’s.
  • You work closely with our (Developer) teams on new innovations, product roadmap features, new solutions, market insights, solution adoption and implementations.
Easy Apply Now
Easy Apply Now
Job Details
Atlanta, GA
Job Type