Customer Success Specialist - Radiology!
- $60,000 - $90,000
- Bryn Mawr, PA
This company is a growing healthcare organization with a large network of customers across the US! Great benefits and training in this role, along with a collaborative team.
A bit about us:
This company has a proven and profitable SaaS product in the imaging and radiology space! Full time permanent position with great benefits.
Why join us?
- Act as the primary point of contact for customers during onboarding,
- Guide customers in optimizing workflows using solutions to improve
- Troubleshoot DICOM-related issues, including communication between imaging
- Collaborate with PACS administrators, radiology technologists, and IT teams to
- Assist in conducting product demonstrations and training sessions for new and
- Work closely with the product and development teams to provide customer feedback
- Support compliance efforts by ensuring customers meet industry regulations and
Job Details
Required Qualifications:
Preferred Qualifications:
- Experience working in radiology in some capacity (hospital, imaging center, PACS
- Fundamental understanding of DICOM communication and the DICOM standard.
- Technical skills beyond modality operation, such as PACS, RIS, or imaging
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Experience troubleshooting imaging workflow issues
Preferred Qualifications:
- Certified Radiologic Technologist (RT) background.
- Experience as a PACS Administrator or Imaging Informatics Specialist.
- - Experience working for radiology equipment manufacturers (GE, Siemens, Philips,
- - Familiarity with radiation dose monitoring or SaaS-based medical applications
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.