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A bit about us:

My client offers a world-class destination that serves a diverse, global audience. We blend hospitality, retail, and entertainment into unforgettable experiences for guests of all ages. With an ever-evolving portfolio of experiences, we are committed to operational excellence, innovation, and delivering world-class service.

Why join us?

Be part of an iconic, guest-centered organization that is shaping the future of experiential hospitality.
Opportunity to work at a global scale with world-class partners and a diverse team.
Competitive compensation, performance incentives, and comprehensive benefits package.

Job Details

We are seeking a strategic, data-driven, and experienced Food and Beverage execuive to oversee our multi-site operations across food & beverage, retail, and hospitality services. This leader will play a critical role in driving profitability, guest satisfaction, and operational efficiency—with a strong emphasis on managing Cost of Goods Sold (COGS) and ensuring financial discipline across all venues.

Key Responsibilities
Strategic Oversight: Lead day-to-day and long-term operational strategies for hospitality and retail operations across multiple venues.
COGS Management: Take full accountability for managing and optimizing COGS across F&B and retail, including inventory controls, procurement strategies, and vendor partnerships.
Global F&B Leadership: Bring hands-on expertise in managing large-scale food and beverage programs across international locations with varied customer demographics and cultural expectations.
Team Leadership: Lead and mentor a diverse team of operations managers, chefs, retail leads, and front-of-house teams to maintain best-in-class guest experiences.
Guest Experience: Ensure exceptional guest satisfaction by maintaining high standards of service, cleanliness, presentation, and overall ambiance.
Cross-Functional Collaboration: Partner with Finance, Marketing, Culinary, HR, and Procurement teams to align on business goals and roll out new initiatives.
Performance Analytics: Monitor key performance indicators (KPIs), analyze trends, and implement continuous improvements in productivity, labor management, and margin enhancement.
Compliance & Safety: Ensure all operations comply with local, state, and international health and safety regulations and company policies.
Innovation & Growth: Identify and implement new technologies and service models to improve operations, guest engagement, and bottom-line results.

Qualifications
10+ years of progressive leadership experience in hospitality, food & beverage, and/or retail operations, with a strong track record of success at the global or multi-national level.
Proven experience managing COGS and driving financial performance across multi-site hospitality operations.
Demonstrated ability to lead large teams across culturally and geographically diverse environments.
Experience with high-volume venues, themed attractions, resorts, cruise lines, or entertainment-based hospitality is strongly preferred.
Strong business acumen, including P&L ownership and forecasting.
Excellent communication, leadership, and organizational skills.
Bachelor’s degree in Hospitality Management, Business, or a related field. MBA or advanced certifications are a plus.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
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