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A bit about us:

Founded nearly seven decades ago and based in Jackson, MI, with other offices across the Midwest, we are a customer-focused security leader providing advanced electronic protection solutions. We invest in our employees, embrace technology, and continuously evolve to ensure our clients receive the best possible security solutions while fostering a supportive and high-performing workplace.

Why join us?

  • Competitive Compensation: Includes company vehicle, laptop, and cell phone
  • Paid Time Off & 401(k) with match
  • Comprehensive Benefits: Medical, Dental, Vision
  • Collaborative Work Environment: Lead a high-performing team in a people-centric operations role
  • Work-Life Balance: Occasional overnight travel, flexible scheduling
  • Influence: Directly shape operational processes and employee development

Job Details

Qualifications – Needed:

  • 3-5+ years as a lead technician, manager, or supervisor in the Electronic Security Industry
  • Strong knowledge of installation, design, and repair of Electronic Security Systems
  • Ability to obtain required industry licenses/certifications
  • Willingness to pursue NICET II certification within a specified timeframe
  • Valid driver’s license and strong mathematical skills
  • Knowledge of fire and electrical codes
  • Excellent communication and interpersonal skills

Key Responsibilities and Duties:

  • Supervise branch installation and service departments
  • Mentor and empower technicians and team members
  • Develop personalized growth plans and provide training opportunities
  • Collaborate with Sales, Customer Service, and Monitoring Center teams
  • Guide enforcement of operations policies and procedures
  • Lead initiatives to improve branch operations, service efficiency, and customer satisfaction
  • Champion false alarm reduction efforts
  • Inspire, hire, train, and evaluate staff performance

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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