Field Service Engineer (Medical Devices)
- Consulting
- $35 - $45
- New York, NY
Great products, funding, and equity!
A bit about us:
We are a startup with launched molecular sequencing products and new developments on the way! We are looking to expand our team! We are seeking individuals who are humble in nature and ambitious in their pursuit to make an impact. We care as much about the chemistry of our assays as we do our team and strive to build a culture of support. If you are interested in working with a great group working on cutting-edge NGS & Automation products we would love your application!
Why join us?
We are a fun and fast-paced startup that is growing. We have a helping culture and offer opportunities to work with cutting-edge technologies.
This is a contract role with the opportunity to extend or convert in the future to a full-time role
This is a contract role with the opportunity to extend or convert in the future to a full-time role
Job Details
New equipment installations, preventative maintenance activities, and emergency repairs
Communicate with customers, both in-person and via electronic means, in a way that instills confidence in both his/her ability and the capabilities of all Clear Labs teams
Provide feedback to internal teams to address failure points and make system reliability improvements
Support the Field Applications team as needed to maximize equipment uptime and responsiveness
Assist with the Quality process improvement initiatives.
Support logistics activities as needed to ensure proper products and finished goods ship on time as well as provide feedback on proper inventory levels to minimize scrap and maximize customer uptime
Provide support for special projects to help improve the overall success of the company. This includes working with other departments and stakeholders as approved by the TSM and Head of Customer Success. This may require him/her to learn new systems and process functionality with the support of the company to identify, communicate, and incorporate enhancements into the project(s)
Coordinate with other Commercial Team members as needed to properly relay information and support Sales/Evaluations as needed to achieve financial targets
Present a professional image at all times to customers, clients and other vendors
Communicate with customers, both in-person and via electronic means, in a way that instills confidence in both his/her ability and the capabilities of all Clear Labs teams
Provide feedback to internal teams to address failure points and make system reliability improvements
Support the Field Applications team as needed to maximize equipment uptime and responsiveness
Assist with the Quality process improvement initiatives.
Support logistics activities as needed to ensure proper products and finished goods ship on time as well as provide feedback on proper inventory levels to minimize scrap and maximize customer uptime
Provide support for special projects to help improve the overall success of the company. This includes working with other departments and stakeholders as approved by the TSM and Head of Customer Success. This may require him/her to learn new systems and process functionality with the support of the company to identify, communicate, and incorporate enhancements into the project(s)
Coordinate with other Commercial Team members as needed to properly relay information and support Sales/Evaluations as needed to achieve financial targets
Present a professional image at all times to customers, clients and other vendors
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy