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A bit about us:

Join Our Team as a Field Service Technician

Company Overview:
As an international leader in the automation industry, we are expanding our team and seeking dedicated Field Service Technicians. This role involves significant travel—up to 90%—including overnight stays and occasional weekends.

Pay rates will be vary by experience and location.
Key Responsibilities:
  • Field Service Operations: Perform installations, commissioning, emergency repairs, preventive maintenance, audits, retrofits, and training at customer sites.
  • Technical Modifications: Execute mechanical and electrical modifications, including PLC programming and servo drive configuration.
  • Customer Engagement: Conduct site meetings to explain job scope, review work completed, and train customer personnel on equipment operation, functionality, and maintenance.
  • Service Excellence: Meet service delivery objectives such as response time, first-time fix rates, and customer satisfaction.
  • Communication: Effectively communicate with field service management and internal support teams to address and resolve customer issues.
  • Feedback and Collaboration: Provide equipment reliability feedback to quality engineering and collaborate on enhancements.
  • Compliance and Documentation: Adhere to industry, company, and customer safety standards. Ensure timely and accurate completion of paperwork, timesheets, CRM entries, and expense reports.
  • Technical Support: Occasionally perform technical support, final assurance, or other tasks at Lifecycle Services headquarters.

What We Offer:
  • Opportunities to travel and work in diverse environments
  • A chance to contribute to cutting-edge automation solutions
  • A dynamic and supportive team environment
  • Apply today to be a key part of our expanding team and make an impact in the automation industry!

Why join us?

Company Benefits:
  • Career Growth: Enjoy robust opportunities for advancement and professional development within our company.
  • Flexible Compensation: Benefit from overtime and double time pay options.
  • Comprehensive Health Benefits: Access excellent health coverage to support your well-being.
  • Generous Paid Time Off: Take advantage of our substantial PTO plan to maintain a healthy work-life balance.
  • 401(k) with Company Match: Secure your financial future with our competitive 401(k) plan and generous company matching contributions.

Job Details

Qualifications:
  • Educational Background: Associate's or Bachelor's degree in Mechatronics, Electrical Engineering (EE), Electrical Engineering Technology (EET), Electrical and Computer Engineering (EECS), or Industrial Electronics preferred.
  • Experience: Minimum of 3 years of hands-on experience with mechanical, electrical, and pneumatic components, as well as HMI systems.
  • Technical Skills: Proficient in diagnosing, troubleshooting, and repairing electronics and mechanical issues in the field.
  • PLC Programming: Experience with AB CompactLogix PLCs and RSLogix500/5000, including making minor modifications to PLC programs and troubleshooting network issues through PLCs.
  • Technical Interpretation: Ability to interpret complex technical information, including schematics, related to mechanics and electronics.
  • Drive Configuration: Experience with Variable Frequency Drive (VFD) parameter configuration and setting up Servo drives and motors.
  • Licenses: Valid driver’s license and ability to qualify for a U.S. passport.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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