Field Technician

For over 80 years, our family-owned business has been a trailblazer in the steel and plastic service industries. With a legacy of excellence and a commitment to growth, we've continuously expanded our operations, setting the standard for innovation and quality. We're not just a company—we're a close-knit family that values every team member's contribution. Join us, and you'll become part of a winning team that truly appreciates and invests in your success. If you're ready to grow your career with a company that values your talents, apply today!

Competitive Compensation
Comprehensive Benefits
Growth within the Team
401k
Stability
Educational Reimbursement

The Top Tier Field Service Technician plays a crucial role in our customer service and technical support team. This position requires frequent travel (60% to 90%) across North America to perform upgrades, modifications, repairs, maintenance, troubleshooting, and provide training and support for palletizing equipment.

**Key Responsibilities:**

• Ensure customer satisfaction through positive interactions.

• Accept assignments requiring both domestic and international travel, sometimes on short notice.

• Complete work to customer satisfaction and obtain necessary approvals.

• Adhere to safety guidelines and company policies.

• Assist in shop startups and technical phone support

• Communicate effectively with the Field Service Manager and team members regarding job progress and any issues.

• Problem-solve and pay attention to detail.

• Maintain confidentiality and work under pressure to meet deadlines.

• Travel safely and efficiently by air and car.

• Familiarity with motion control applications, operator interface design, and safety circuitry.

**Qualifications:**

• Minimum two years of experience with large capital equipment design and operations.

• Strong mechanical aptitude with electromechanical systems experience.

• Minimum of five years of electrical troubleshooting experience, particularly with control panel wiring and sensors.

• Minimum three years of Allen Bradley PLC experience or equivalent.

• Proficiency with the MS Office suite and ERP/MRP software.