Front Desk Medical Assistant
- Consulting
- $23 - $25
- Los Angeles, CA
a comprehensive benefits package including medical, dental, vision, and retirement plans. Employees also receive competitive pay, paid time off for work-life balance, and can find fulfillment in a mission-driven role focused on community care
A bit about us:
We provide comprehensive and individualized cancer care through participation in clinical research, offering innovative treatments, and promoting early detection through screenings. As a partner of OneOncology, we enhance its ability to deliver high-value care by focusing on personalized treatment plans, engaging with the latest advancements, and delivering care with deliberation and compassion.
Why join us?
a comprehensive benefits package including medical, dental, vision, and retirement plans. Employees also receive competitive pay, paid time off for work-life balance, and can find fulfillment in a mission-driven role focused on community care
Job Details
Medical Assistant / Front Desk Coordinator (Non-Clinical)
Location: Riverside, CA
Schedule: Monday–Friday, 8:00 AM–5:00 PM (no weekends)
Type: Contract-to-Hire
About the Role
Los Angeles Cancer Network’s Riverside clinic is seeking a polished, patient-first Non-Clinical Medical Assistant/Front Desk Coordinator to own the front-office experience and keep daily operations running smoothly. You’ll be the first point of contact for patients and families, coordinating check-in/out, scheduling, insurance tasks, and provider support—so compassion, accuracy, and urgency are a must.
Note: This is a non-clinical role. You will not perform direct patient care (no vitals, injections, or phlebotomy).
What You’ll Do
Greet patients, verify demographics/insurance, obtain consents, and ensure HIPAA compliance
Manage check-in/check-out, collect co-pays, process end-of-day reconciliations
Schedule new/return visits, treatments, and diagnostic appointments; coordinate referrals/authorizations
Answer multi-line phones, triage messages, route to clinical teams, and monitor the front-office inbox/fax
Prepare/scan records, upload documents into the EHR, and keep charts up-to-date
Partner closely with nursing, providers, and billing to resolve barriers (eligibility, auths, missing records)
Maintain a calm, professional lobby environment and a clean, organized front desk
Support special projects and coverage needs as assigned
What You’ll Bring
1–2+ years of medical office front desk or patient access experience (oncology or specialty clinic a plus)
Working knowledge of EHR/PM systems (any platform; OncoEMR/EPIC/Aria a plus)
Comfort with insurance verification, referrals/authorizations, Medicare/Medi-Cal, PPO/HMO basics
Excellent communication, service recovery, and professional phone etiquette
High attention to detail, strong follow-through, and the ability to juggle priorities in a fast-paced setting
High school diploma/GED required; MA certificate and/or CPR a plus
Bilingual Spanish/English strongly preferred
Why This Role
Predictable schedule: weekdays only, no weekends
Impact: you’ll reduce patient wait times and improve the experience during a vulnerable moment in care
Location: Riverside, CA
Schedule: Monday–Friday, 8:00 AM–5:00 PM (no weekends)
Type: Contract-to-Hire
About the Role
Los Angeles Cancer Network’s Riverside clinic is seeking a polished, patient-first Non-Clinical Medical Assistant/Front Desk Coordinator to own the front-office experience and keep daily operations running smoothly. You’ll be the first point of contact for patients and families, coordinating check-in/out, scheduling, insurance tasks, and provider support—so compassion, accuracy, and urgency are a must.
Note: This is a non-clinical role. You will not perform direct patient care (no vitals, injections, or phlebotomy).
What You’ll Do
Greet patients, verify demographics/insurance, obtain consents, and ensure HIPAA compliance
Manage check-in/check-out, collect co-pays, process end-of-day reconciliations
Schedule new/return visits, treatments, and diagnostic appointments; coordinate referrals/authorizations
Answer multi-line phones, triage messages, route to clinical teams, and monitor the front-office inbox/fax
Prepare/scan records, upload documents into the EHR, and keep charts up-to-date
Partner closely with nursing, providers, and billing to resolve barriers (eligibility, auths, missing records)
Maintain a calm, professional lobby environment and a clean, organized front desk
Support special projects and coverage needs as assigned
What You’ll Bring
1–2+ years of medical office front desk or patient access experience (oncology or specialty clinic a plus)
Working knowledge of EHR/PM systems (any platform; OncoEMR/EPIC/Aria a plus)
Comfort with insurance verification, referrals/authorizations, Medicare/Medi-Cal, PPO/HMO basics
Excellent communication, service recovery, and professional phone etiquette
High attention to detail, strong follow-through, and the ability to juggle priorities in a fast-paced setting
High school diploma/GED required; MA certificate and/or CPR a plus
Bilingual Spanish/English strongly preferred
Why This Role
Predictable schedule: weekdays only, no weekends
Impact: you’ll reduce patient wait times and improve the experience during a vulnerable moment in care
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy