Easy Apply Now

A bit about us:

Founded in 1983, Our Client has grown into one of New Hampshire’s most trusted chimney service providers. Born from founders who swapped teaching careers for a vision of safer homes, the company blends traditional, family-rooted values—like honesty, fairness, and warm, personalized service—with cutting-edge tools including video-scanning, digital imaging, mechanical brushes, and modern chimney lining system.

Why join us?

  • Base Salary: $90-110k, depending on experience
  • Annual Bonus: Up to 25–35% of base, tied to revenue, EBITDA, and operational KPIs
  • Benefits: Excellent health insurance, 401(k) with match, PTO, and mileage reimbursement or vehicle allowance
  • Relocation assistance considered for top candidates

Job Details

General Manager – Home Services
Location: Portsmouth, NH

Are you a natural leader with a passion for driving results and building high-performing teams? Our Client, a growing leader in the residential home services industry, is seeking a General Manager to lead day-to-day operations at their Portsmouth, NH branch. This is a high-impact role for a hands-on, experienced professional eager to scale an established operation with the support of a strong national team.

As General Manager, you'll have the autonomy to run the branch like your own business—overseeing a team of 15–20 employees and managing 6–10 service vehicles in the field. You’ll lead operations, drive revenue, and build a customer-centric culture in a $3M+ branch poised to grow to $15M+ over the next 3–5 years.

Key Responsibilities:
Oversee daily operations including scheduling, dispatch, service quality, and customer satisfaction

Manage the branch P&L—own budgeting, financial performance, and cost control

Lead local sales execution and partner with marketing to drive growth

Hire, train, develop, and retain both field technicians and office staff

Monitor KPIs and report on revenue, job productivity, customer experience, and team performance

Ensure compliance with safety and quality standards across all field operations

Collaborate with regional leadership to align local efforts with broader company goals

What We’re Looking For:
5+ years in a general management, branch leadership, or multi-unit operations role

Background in residential home services (e.g., HVAC, plumbing, electrical, chimney, etc.)

Proven ability to lead both field and office-based teams

Track record of growing revenue and improving operational efficiency

Hands-on, team-focused leadership approach

Strong organizational and problem-solving skills

Customer-first mindset with excellent communication abilities

Comfortable using data, KPIs, and reporting dashboards to drive decisions

Experience using ServiceTitan or similar field service management software strongly preferred
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Easy Apply Now