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A bit about us:

A dynamic leader in inpatient rehabilitation healthcare focused on delivering high-quality patient outcomes in a specialized facility with an average patient stay of 7-14 days. This onsite leadership role emphasizes hands-on collaboration with clinical teams, patients, and leaders to ensure regulatory compliance and continuous improvement.

Why join us?

Competitive salary $112K–$127K + quarterly performance bonuses
Comprehensive benefits including medical, dental, vision, PTO, holiday pay, and 401K available from day one
Stock options for director-level and above starting day one
Relocation assistance available for qualified non-local candidates
Direct impact on patient experience and facility performance in a collaborative environment
Career growth supported by hospital CEO and Regional Director of Quality and Risk

Job Details

Job Details / Responsibilities:

Lead all quality, risk management, and patient safety initiatives including performance improvement activities
Serve as the primary leader for State, Joint Commission, and CARF surveys, developing responses and action plans
Manage patient experience and satisfaction processes, including NRC/Press Ganey surveys, handling complaints, and the grievance letter process
Oversee regulatory compliance, conflict resolution, and risk management activities
Work hands-on alongside facility staff, patients, and leaders to drive quality outcomes
Supervise and support 1 Patient Assessment Standards Coordinator (PASC)
Collaborate directly with the hospital CEO and Regional Director of Quality and Risk
Implement LEAN/Six Sigma principles where applicable to enhance processes

Qualifications:

Minimum 2+ years in leadership roles with demonstrated stability (short tenures not preferred)
Significant experience in Risk Management, Quality, and Patient Safety with primary responsibility for performance improvement and regulatory compliance
Hands-on experience leading State, Joint Commission, or CARF surveys and creating action plans
Experience with Patient Experience/Patient Satisfaction surveys (NRC or Press Ganey) and grievance processes
Proven track record working onsite alongside clinical staff, patients, and facility leaders (corporate-only or remote-only backgrounds not suitable)
Clinical licensure highly preferred but not required
LEAN/Six Sigma training or certifications (Yellow/Green/Black Belt) strongly preferred

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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